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Customer Service Advisor

Job details
Posting date: 14 May 2024
Salary: £23,500 per year
Hours: Full time
Closing date: 13 June 2024
Location: Bournemouth, Dorset, BT6 6FB
Company: HR GO Recruitment
Job type: Permanent
Job reference: ADPS1287_1715675892

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Summary

  • Job Tittle: Customer Service Advisor
  • Location: Bournemouth
  • Salary: £23,500
  • Job Type: Permanent
  • Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the financial companies based in Bournemouth as an Customer Service Advisor.

The ideal candidate will have great customer service skills and some experience in a similar role.

You will be responsible for resolving customer queries in a professional and timely manner.

General Duties of Customer Service Advisor:

  • Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations
  • Prioritise queries and correspond with other departments when necessary to determine the root cause
  • Type and administer correspondence to clients / investors meeting deadlines
  • Ensure quality and accuracy in all correspondence with customers and investors

General Requirements of Customer Service Advisor:

  • Experience working in a similar role.
  • Good numeracy and literacy skills.
  • Punctual and self-motivated.
  • Able to work on basic IT systems.

If you are interested in the Customer Service Advisor role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

Apply for this job