Careers Adviser
| Posting date: | 14 May 2024 |
|---|---|
| Salary: | £25,131 to £27,196 per year |
| Hours: | Full time |
| Closing date: | 12 June 2024 |
| Location: | Southampton, Southern, BR1 1LT |
| Company: | Education Development Trust |
| Job type: | Permanent |
| Job reference: | 52952476 |
Summary
About the role
Trainee & Qualified Careers Advisers across Southampton/ New Forest
Job type: Permanent full time roles (part time will also be considered)
Salary: £25,131.00 per annum FTE for Trainee (£27,196.00 for Qualified)
Do you want to support people to change their lives? Are you looking for a new challenge or wanting to change your career? If yes, have you considered the role of a Careers Adviser at Education Development Trust?
At EDT we provide the support, training and qualifications needed for you to become a fully qualified Careers Adviser. This role will deliver the National Careers Service contract within local communities to a wide range of adults. Employing a person-centered approach, we help individuals recognise their strengths and skills, improve their employability, and explore and manage their available career opportunities. Working together, we support people to take positive steps in achieving their career goals.
As an organisation EDT provide a wide range of services that help transform the lives of people around the world. Our National Careers Service contract provides world class Careers Advice and Guidance to more than 100,000 adults annually across a range of community settings within England.
Key duties:
- Provide careers advice and guidance in a one-to-one setting or group workshops to support customers with their career aspirations.
- Help customers identify and consider the range of choices available to them and outline possible ways forward, using a range of tools and resources.
- Undertake administration duties to ensure that all delivery evidence is complete and compliant in line with contract and quality standards.
- Meet targets for number of customer appointment, percentage of customers into learning and work to support contract delivery commitments.
- Produce an action plan for employment, education, and training to help customers achieve their goals.
- Discuss with customers how to overcome any barriers to reaching their goals and signpost them to other agencies for advice where appropriate.
- Attract new customers and partnerships to the service, e.g. community organisations, Job Centre Plus, training and Higher Education providers.
- Demonstrate genuine curiosity in the customer, their needs and their aspirations.
The right person:
- Enjoy working with people to help them achieve their ambitions.
- Comfortable working in a target driven environment.
- Have a professional and friendly attitude.
- Have an open-mind and be non-judgmental.
- Want to make a difference and be able to bring out the best in others.
- Be approachable and articulate.
- An ability to organise, prioritise and be methodical.
- Have excellent administration and IT skills.
- Produce work to a strong written standard.
- Committed to studying towards a Careers, Information & Guidance qualification if you don't already hold the Level 4 qualification in CIAG.
Deadline: Midnight 24 May (Please note, we reserve the right to close our vacancies early if sufficient applications are received).
Virtual Assessment day to take place on 7 June 2024
Interview Process:
To give us and you the best chance of ensuring the job is right for you, we run interview days to support the selection process. These will include an introduction to EDT and the Careers sector. Where possible we prefer to run these in-person to give you opportunity to interact with hiring managers and other members of staff, as well as other candidates. This may not always be possible in which case we may run a virtual process.
At EDT we pride ourselves on creating an environment that supports a healthy work life balance for all our staff. We provide policies that encourage flexible working around individual needs. We offer a range of benefits including a generous holiday allowance (30 days plus bank holidays), company pension scheme and additional voluntary money saving benefits.
Education Development Trust is committed to safeguarding and promoting the welfare of children and adults whom we work withand come into contact with around the world. All applicants are subject to thorough screening and successful candidates are subject to the relevant level of criminal record checks with national police authorities or the UK’s Disclosure and Barring Service (DBS). This will be at minimum a basic DBS check.
At Education Development Trust, we strive to create a workplace where everyone feels valued, can be themselves and knows they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Education Development Trust an inclusive place to work. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application. We are proud to be a member of the Disability Confident employer scheme.
IND1
Notes/Brief for Recruitment Team:
1 of 4Version: FinalDate of issue: July 2020 JD4File name: CA NCS Trainee/PQDoc owner:Group: Education ServicesDepartment Careers NCSJob DescriptionJob title: Trainee Careers Adviser (Part or unqualified)Service: National Careers ServiceReports to: Area ManagerUsual office base: Specified AreaGrade: Careers Grade 4Job purpose:Provide Careers Information, Advice and Guidance to adult customers via face to face or remotedelivery. Face to face delivery can be in a range of community, partner, or employer settingswhilst remote delivery will be using a range of digital platforms to support customers to makeinformed career decisions.Job objectives:1. Delivering information, advice and guidance on all matters relating to learning and work,including employment, education, and training in 1:1 or group settings, using appropriateresources and tools.2. Achieve a range of set quantitative and qualitative targets using
a case load managementapproach, utilising the customer management system effectively; continuing to activelysteer the customer journey.3. To determine the most suitable media for customers and signpost to specialist partnerswhere appropriate.4. Ensure that all delivery evidence is complete and compliant in line with contract and qualitystandards and that all customer records are accurate and handled in accordance withappropriate confidentiality and data protection guidance and legislation.5. Continuously track the customer journey in order to achieve all relevant contractualoutcomes using all available interventions including social media, email, SMS. Ensure allinterventions are recorded on management information system.6. Take a proactive and highly visible approach to developing working relationships with otherprofessionals both internal and external, including providing feedback, agreeing priorities
andreviewing arrangements7. Follow and operate within corporate guidance with regards to social media policy and brandguidelines for the contract applicable.8. Identify and develop new business opportunities and partnership networks.2 of 4Version: FinalDate of issue: July 2020 JD4File name: CA NCS Trainee/PQDoc owner:Group: Education ServicesDepartment Careers NCS9. Commit to training and CPD as necessary in order to support a high standard of delivery.10. Be responsible for adhering to both local and the Corporate Safeguarding policy andprocedures aimed at promoting and safeguarding the welfare of children and at-risk adultsand attend mandatory child protection and/or adult protection safeguarding and preventtrainingScope:The National Careers Service is a funded by results contract and it is a fundamental element ofa Careers Adviser role to achieve individual financial targets.The successful candidate must
hold a full driving license, have access to a vehicle and beprepared to travel within the region.Careers Advisers may be required to work in a range of locations and there may be travelinvolved.It may be necessary to work outside normal office hours.It is a requirement to work towards a L4 IAG qualificationThis job description needs to be considered in the context of a developing and evolvingarea of service delivery and therefore the duties described above will need to be adaptedto meet the needs of the project.Person specification:KnowledgeEssential:• An understanding of and a commitment to, equality of opportunity for all• Able to demonstrate Level 2 attainment in Functional SkillsDesirable:• L3 in careers information & advice• Using digital and social media in a workplace environment• Have a detailed knowledge of employment, training and personal developmentopportunities that
are available• Knowledge of evaluation methods and how to measure impact of activitiesExperienceEssential:• Recent experience of working with adults (maybe in a related field), ideally determiningneed and supporting customer choices3 of 4Version: FinalDate of issue: July 2020 JD4File name: CA NCS Trainee/PQDoc owner:Group: Education ServicesDepartment Careers NCSDesirable:• Experience of working in a target driven environment meeting deadlines and implementingcontingency plans where necessarySkillsEssential:▪ Effective communication skills including written and verbal and be able to relate toa wide range of people and organisations▪ Work collaboratively as part of a team▪ Excellent organisational skills to include time management of own work▪ Ability to meet deadlines and achieve targets and implement contingency planswhere necessary▪ Excellent IT skills
including all Microsoft Office software experience of using digitalplatforms▪ Apply a flexible approach to work activities including travel as required to meetbusiness objectives▪ Display an open mind and positive attitude to work and colleaguesCompetency Band: 4Key Competencies for the role:Our Values Key Competency 1 Key Competency 2Excellence - Creating andLeading SuccessWorks with others to provide areliable, efficient service tointernal and externalclients/learnersResponds effectively to bothchanging circumstances and topeople with different perspectivesIntegrity - Supporting andBuilding TrustDelivers on their responsibilitiesand can usually be relied uponto do what they say they will doDemonstrates an open, unbiasedapproach and is willing to learn fromothersAccountability - Deliveringand ImprovingRecognises when services arenot being delivered to therequired level of quality andtakes
appropriate actionConsiders and suggests ideas forimprovements to deliver results,sharing this feedback with others ina constructive mannerCollaboration - Engagingand PartneringDisplays enthusiasm aroundgoals, adopting a positiveapproach when interacting withinternal and externalstakeholdersUnderstands how their ownbehaviour contributes to the sharingof knowledge and ideasJob Family: Trainee Careers Adviser4 of 4Version: FinalDate of issue: July 2020 JD4File name: CA NCS Trainee/PQDoc owner:Group: Education ServicesDepartment Careers NCSVersion ControlVersion FinalDate Jul 2020Next review date Jul 2021Doc owner HREducation Development Trust are committed to safeguarding and promoting the welfare ofchildren and service users. Applicants must be willing to undergo background checksappropriate to the post, including checks with previous employers and the Disclosure andBarring Service as required.
About the organisation
Education Development Trust has first-rate credentials in providing services that bridge the gap between education, training and employment. We have been a leading careers service provider in the UK for over 20 years and have a successful track record of managing programmes delivering careers, employment and skills support.
To find out more about the careers service at Education Development Trust, please click here.
Please Click here to see our Annual Impact Review for 2022/2023, which highlights the ways in which our work has impacted lives around the world – and the progress we have made since 2021/2022.
Trainee & Qualified Careers Advisers across Southampton/ New Forest
Job type: Permanent full time roles (part time will also be considered)
Salary: £25,131.00 per annum FTE for Trainee (£27,196.00 for Qualified)
Do you want to support people to change their lives? Are you looking for a new challenge or wanting to change your career? If yes, have you considered the role of a Careers Adviser at Education Development Trust?
At EDT we provide the support, training and qualifications needed for you to become a fully qualified Careers Adviser. This role will deliver the National Careers Service contract within local communities to a wide range of adults. Employing a person-centered approach, we help individuals recognise their strengths and skills, improve their employability, and explore and manage their available career opportunities. Working together, we support people to take positive steps in achieving their career goals.
As an organisation EDT provide a wide range of services that help transform the lives of people around the world. Our National Careers Service contract provides world class Careers Advice and Guidance to more than 100,000 adults annually across a range of community settings within England.
Key duties:
- Provide careers advice and guidance in a one-to-one setting or group workshops to support customers with their career aspirations.
- Help customers identify and consider the range of choices available to them and outline possible ways forward, using a range of tools and resources.
- Undertake administration duties to ensure that all delivery evidence is complete and compliant in line with contract and quality standards.
- Meet targets for number of customer appointment, percentage of customers into learning and work to support contract delivery commitments.
- Produce an action plan for employment, education, and training to help customers achieve their goals.
- Discuss with customers how to overcome any barriers to reaching their goals and signpost them to other agencies for advice where appropriate.
- Attract new customers and partnerships to the service, e.g. community organisations, Job Centre Plus, training and Higher Education providers.
- Demonstrate genuine curiosity in the customer, their needs and their aspirations.
The right person:
- Enjoy working with people to help them achieve their ambitions.
- Comfortable working in a target driven environment.
- Have a professional and friendly attitude.
- Have an open-mind and be non-judgmental.
- Want to make a difference and be able to bring out the best in others.
- Be approachable and articulate.
- An ability to organise, prioritise and be methodical.
- Have excellent administration and IT skills.
- Produce work to a strong written standard.
- Committed to studying towards a Careers, Information & Guidance qualification if you don't already hold the Level 4 qualification in CIAG.
Deadline: Midnight 24 May (Please note, we reserve the right to close our vacancies early if sufficient applications are received).
Virtual Assessment day to take place on 7 June 2024
Interview Process:
To give us and you the best chance of ensuring the job is right for you, we run interview days to support the selection process. These will include an introduction to EDT and the Careers sector. Where possible we prefer to run these in-person to give you opportunity to interact with hiring managers and other members of staff, as well as other candidates. This may not always be possible in which case we may run a virtual process.
At EDT we pride ourselves on creating an environment that supports a healthy work life balance for all our staff. We provide policies that encourage flexible working around individual needs. We offer a range of benefits including a generous holiday allowance (30 days plus bank holidays), company pension scheme and additional voluntary money saving benefits.
Education Development Trust is committed to safeguarding and promoting the welfare of children and adults whom we work withand come into contact with around the world. All applicants are subject to thorough screening and successful candidates are subject to the relevant level of criminal record checks with national police authorities or the UK’s Disclosure and Barring Service (DBS). This will be at minimum a basic DBS check.
At Education Development Trust, we strive to create a workplace where everyone feels valued, can be themselves and knows they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Education Development Trust an inclusive place to work. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application. We are proud to be a member of the Disability Confident employer scheme.
IND1
Notes/Brief for Recruitment Team:
1 of 4Version: FinalDate of issue: July 2020 JD4File name: CA NCS Trainee/PQDoc owner:Group: Education ServicesDepartment Careers NCSJob DescriptionJob title: Trainee Careers Adviser (Part or unqualified)Service: National Careers ServiceReports to: Area ManagerUsual office base: Specified AreaGrade: Careers Grade 4Job purpose:Provide Careers Information, Advice and Guidance to adult customers via face to face or remotedelivery. Face to face delivery can be in a range of community, partner, or employer settingswhilst remote delivery will be using a range of digital platforms to support customers to makeinformed career decisions.Job objectives:1. Delivering information, advice and guidance on all matters relating to learning and work,including employment, education, and training in 1:1 or group settings, using appropriateresources and tools.2. Achieve a range of set quantitative and qualitative targets using
a case load managementapproach, utilising the customer management system effectively; continuing to activelysteer the customer journey.3. To determine the most suitable media for customers and signpost to specialist partnerswhere appropriate.4. Ensure that all delivery evidence is complete and compliant in line with contract and qualitystandards and that all customer records are accurate and handled in accordance withappropriate confidentiality and data protection guidance and legislation.5. Continuously track the customer journey in order to achieve all relevant contractualoutcomes using all available interventions including social media, email, SMS. Ensure allinterventions are recorded on management information system.6. Take a proactive and highly visible approach to developing working relationships with otherprofessionals both internal and external, including providing feedback, agreeing priorities
andreviewing arrangements7. Follow and operate within corporate guidance with regards to social media policy and brandguidelines for the contract applicable.8. Identify and develop new business opportunities and partnership networks.2 of 4Version: FinalDate of issue: July 2020 JD4File name: CA NCS Trainee/PQDoc owner:Group: Education ServicesDepartment Careers NCS9. Commit to training and CPD as necessary in order to support a high standard of delivery.10. Be responsible for adhering to both local and the Corporate Safeguarding policy andprocedures aimed at promoting and safeguarding the welfare of children and at-risk adultsand attend mandatory child protection and/or adult protection safeguarding and preventtrainingScope:The National Careers Service is a funded by results contract and it is a fundamental element ofa Careers Adviser role to achieve individual financial targets.The successful candidate must
hold a full driving license, have access to a vehicle and beprepared to travel within the region.Careers Advisers may be required to work in a range of locations and there may be travelinvolved.It may be necessary to work outside normal office hours.It is a requirement to work towards a L4 IAG qualificationThis job description needs to be considered in the context of a developing and evolvingarea of service delivery and therefore the duties described above will need to be adaptedto meet the needs of the project.Person specification:KnowledgeEssential:• An understanding of and a commitment to, equality of opportunity for all• Able to demonstrate Level 2 attainment in Functional SkillsDesirable:• L3 in careers information & advice• Using digital and social media in a workplace environment• Have a detailed knowledge of employment, training and personal developmentopportunities that
are available• Knowledge of evaluation methods and how to measure impact of activitiesExperienceEssential:• Recent experience of working with adults (maybe in a related field), ideally determiningneed and supporting customer choices3 of 4Version: FinalDate of issue: July 2020 JD4File name: CA NCS Trainee/PQDoc owner:Group: Education ServicesDepartment Careers NCSDesirable:• Experience of working in a target driven environment meeting deadlines and implementingcontingency plans where necessarySkillsEssential:▪ Effective communication skills including written and verbal and be able to relate toa wide range of people and organisations▪ Work collaboratively as part of a team▪ Excellent organisational skills to include time management of own work▪ Ability to meet deadlines and achieve targets and implement contingency planswhere necessary▪ Excellent IT skills
including all Microsoft Office software experience of using digitalplatforms▪ Apply a flexible approach to work activities including travel as required to meetbusiness objectives▪ Display an open mind and positive attitude to work and colleaguesCompetency Band: 4Key Competencies for the role:Our Values Key Competency 1 Key Competency 2Excellence - Creating andLeading SuccessWorks with others to provide areliable, efficient service tointernal and externalclients/learnersResponds effectively to bothchanging circumstances and topeople with different perspectivesIntegrity - Supporting andBuilding TrustDelivers on their responsibilitiesand can usually be relied uponto do what they say they will doDemonstrates an open, unbiasedapproach and is willing to learn fromothersAccountability - Deliveringand ImprovingRecognises when services arenot being delivered to therequired level of quality andtakes
appropriate actionConsiders and suggests ideas forimprovements to deliver results,sharing this feedback with others ina constructive mannerCollaboration - Engagingand PartneringDisplays enthusiasm aroundgoals, adopting a positiveapproach when interacting withinternal and externalstakeholdersUnderstands how their ownbehaviour contributes to the sharingof knowledge and ideasJob Family: Trainee Careers Adviser4 of 4Version: FinalDate of issue: July 2020 JD4File name: CA NCS Trainee/PQDoc owner:Group: Education ServicesDepartment Careers NCSVersion ControlVersion FinalDate Jul 2020Next review date Jul 2021Doc owner HREducation Development Trust are committed to safeguarding and promoting the welfare ofchildren and service users. Applicants must be willing to undergo background checksappropriate to the post, including checks with previous employers and the Disclosure andBarring Service as required.
About the organisation
Education Development Trust has first-rate credentials in providing services that bridge the gap between education, training and employment. We have been a leading careers service provider in the UK for over 20 years and have a successful track record of managing programmes delivering careers, employment and skills support.
To find out more about the careers service at Education Development Trust, please click here.
Please Click here to see our Annual Impact Review for 2022/2023, which highlights the ways in which our work has impacted lives around the world – and the progress we have made since 2021/2022.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.