SPA Administrator/Call Handler - WF ICT Central | NELFT NHS Foundation Trust
| Posting date: | 14 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 pa pro rata (plus HCAS) |
| Hours: | Part time |
| Closing date: | 13 June 2024 |
| Location: | Walthamstow, London, E17 3HP |
| Company: | North East London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6252524/395-WF080-24 |
Summary
An opportunity has arisen for a full time post with the Single Point of Access Referral Management in Waltham Forest.
The service runs 365 days of the year, so applicants will need to be able to cover shift patterns of 8am-4pm, 11am to 7pm Mon – Fri and 9am – 5pm weekends and Bank Holidays.
We are looking for a good administrator who is flexible, able to work under pressure and on their own initiative as well as being a team player.
The team processes referrals for Community Heath Services and hospitals. Clients will phone through asking for help, sometimes this can be distressful.
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
High Cost Area Supplement – London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).
Please refer to the attached job description and person specification for further details on this vacancy.
This advert closes on Wednesday 29 May 2024