Technical Analyst
| Posting date: | 13 May 2024 |
|---|---|
| Salary: | £23,023 to £28,779 per year |
| Hours: | Full time |
| Closing date: | 12 June 2024 |
| Location: | Edinburgh, Edinburgh, EH3 9PE |
| Company: | Diligenta |
| Job type: | Permanent |
| Job reference: | Dgenta01940_1715612856 |
Summary
Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
The Opportunity
We're offering the opportunity to join our Business Operations Support department as a Technical Analyst. You will play a pivotal role in providing technical support to Diligenta back-office teams for manual calculations and other technical processes. This is also an excellent opportunity to gain project experience, providing guidance and support.
You'll be:
- Working closely with our Actuarial Change team
- Using existing processes to address and resolve technical calculation queries from customers
- Checking and validating figures, data and information for accuracy and comprehensiveness to support internal and external customers
- Supporting project teams through the provision of technical support to ensure that calculations and deliverable requirements are accurate and relevant
- Assisting in providing confirmation that calculations and figures are correct when new systems are set up or existing systems are amended
- Raising and explaining any technical problems to the project team that are encountered during testing, providing support for resolution where possible
You should apply if you:
- Possess good mathematical knowledge and an analytical mindset
- Have excellent knowledge of Excel
- Are a strong team player
- Have the ability to work on own initiative
- Have excellent attention to detail
- Mathematics related degrees - desirable
- Visual Basics - desirable
The Perks
- 25 days holidays + 8 bank holidays
- Discretionary annual bonus
- Company pension scheme membership
- Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
- Access to our Confidential Helpline is available to be used by you and your family
- Develop your career through a wider global organisation of the TCS family