Housing Officer
| Posting date: | 13 May 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 12 June 2024 |
| Location: | Brent Cross, North West London |
| Remote working: | On-site only |
| Company: | Blue Octopus Recruitment Limited |
| Job type: | Permanent |
| Job reference: | HYDE174507 |
Summary
Housing Officer
Brent, London
Up to £32,000 per annum
Hyde has a vacancy for a Housing Officer.
Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better services for everyone. Resident Services work closely with our customers, providing housing services, housing management and first-class customer care.
As a Housing Officer you will be working to provide an effective housing service to all of our residents within our Brent PFI contracts.
Key Responsibilities of a Housing Officer
Manage properties as part of specialist team, managing a contract with Brent council
Act as an advocate for customers on housing management issues and liaise with relevant departments to explore appropriate resolutions
Ensure the prompt inspection, viewing and sign up of all void properties
Undertake tenancy visits and inspections to properties
Facilitate access properties for the heating and repairs teams to ensure they can carry out all repairs and gas safety inspections
Attend forced entries
Deal sensitively with vulnerable residents and refer cases to appropriate support providers
Present cases for court action and represent at court, liaising with solicitors where appropriate
Skills and Experience Required
Experience of working in a similar customer focused role
Strong knowledge of social housing
Proficient IT Skills
Please note that you will be required to pass a Psychometric assessment in order to progress to interview stage.
Benefits
A fantastic pension
Life assurance
Great holidays
An award- winning flexible benefits package
Volunteering days
Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
We reserve the right to close this advert as soon as a suitable candidate has been identified.
Brent, London
Up to £32,000 per annum
Hyde has a vacancy for a Housing Officer.
Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better services for everyone. Resident Services work closely with our customers, providing housing services, housing management and first-class customer care.
As a Housing Officer you will be working to provide an effective housing service to all of our residents within our Brent PFI contracts.
Key Responsibilities of a Housing Officer
Manage properties as part of specialist team, managing a contract with Brent council
Act as an advocate for customers on housing management issues and liaise with relevant departments to explore appropriate resolutions
Ensure the prompt inspection, viewing and sign up of all void properties
Undertake tenancy visits and inspections to properties
Facilitate access properties for the heating and repairs teams to ensure they can carry out all repairs and gas safety inspections
Attend forced entries
Deal sensitively with vulnerable residents and refer cases to appropriate support providers
Present cases for court action and represent at court, liaising with solicitors where appropriate
Skills and Experience Required
Experience of working in a similar customer focused role
Strong knowledge of social housing
Proficient IT Skills
Please note that you will be required to pass a Psychometric assessment in order to progress to interview stage.
Benefits
A fantastic pension
Life assurance
Great holidays
An award- winning flexible benefits package
Volunteering days
Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
We reserve the right to close this advert as soon as a suitable candidate has been identified.