Business Applications Support Administrator
| Posting date: | 13 May 2024 |
|---|---|
| Salary: | £30,000.00 to £42,000.00 per year |
| Hours: | Full time |
| Closing date: | 12 June 2024 |
| Location: | Runcorn, Cheshire, WA7 5UB |
| Company: | Carbon60 |
| Job type: | Permanent |
| Job reference: | BBBH144130_1715621088 |
Summary
Role: Business Applications Support Administrator
Salary: £30 ,000 - £42,000 depending on experience
Location: Runcorn.
Working model: Hybrid
One of our international clients is seeking a Business Applications Support Administrator on a permanent basis.
The client is due to go through a big relaunch of their ERP amongst other projects and want someone to take ownership and be 1st level support and trainer to the rest of the company.
It's a great opportunity for someone who is really eager and wishing to make a significant step forwards in their career.
Job Description:
- Addressing business user inquiries and providing resolutions using Microsoft Devops.
- Training and mentoring business application users.
- Developing and maintaining "standard operating procedures" and training materials in collaboration with relevant stakeholders.
- Supporting internal project teams and fostering cohesive collaboration across departments.
- Analysing and identifying areas for improvement in support requests, training, and business applications, and preparing business cases accordingly.
- Acting as a 1st level support who manages inquiries and further developments with the HQ in Germany.
- Taking over the IT support with organising software and hardware within the business
What they need:
- Communicative and a passion to provide trainings to your colleagues
- Hands-on mentality = Creative and flexible work
- Previous experience carrying out support administrator role
IT Skills
- Predominantly Microsoft Dynamics 365 experience
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.