Customer Relations Advisor
| Posting date: | 13 May 2024 |
|---|---|
| Salary: | £25,000.00 to £39,000.00 per year |
| Additional salary information: | 25000 - 39000 |
| Hours: | Full time |
| Closing date: | 28 May 2024 |
| Location: | Flitwick Care Home, 101 Ampthill Road, Flitwick, Bedfordshire, MK45 1BE |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | MAY20241694 |
Summary
Customer Relations Advisor- Flitwick Care Home, in Flitwick, Bedfordshire - Part of The Country Court Family
Hours: 37.5 Hours per week -Monday to Friday
Salary OTE £39,000 (£25,000 BASIC & £14,000 Commission for an on-target performance)
Care about people as much as the numbers? Are you a switched-on salesperson with a big passion for people?Come and join us at Country Court, and we’ll give you responsibility, rewards and job satisfaction that really add up.
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens
Country Court is proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
THE CUSTOMER RELATIONS ADVISOR ROLE
As Customer Relations Advisor for our Care Home, you will be the first point of contact for all customer enquiries and manage the sales process from showing a family around, to admitting their loved one into the home. You’ll arrange home open days and educational events, work closely with Country Court Care’s marketing and operational teams – all while developing strong relationships with local groups and GPs to promote the home.
You’ll be working with families at a challenging time, when an older loved-one is looking to move out of their own home into a care home. That’s why your ability to drive the numbers must be balanced by your empathy and passion for improving people’s lives: & families must trust you.
ABOUT YOU
We’re open to what your professional background looks like. Customer Relations Advisors may come from consumer banking, nursing, leisure/fitness and pharmaceutical sales with strong B2C experience. They’ve proven sales success and they’re competitive, but they care. Above all, they love seeing the end results of their efforts: happy residents and families, and high conversion rates.
The ideal candidate will be:• Have the ability to communicate with people at all levels both face to face, and on the telephone - Be ambitious and target orientated with the ability to work on your own initiative• Experienced in the elderly care sector• Be accurate with an attention to detail• Understand the local area and population demographic.• Some field-based work will be required so a full UK driving licence is essentialSpecific product and sales training will be provided and there will be additional support to help you develop within this role.
IN RETURN
You’ll be joining a family business and you will benefit from our range of benefits which include:
• A rewarding job with exciting opportunities for career progression• Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*• Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.• Annual Staff Awards Programme across all our Homes celebrating our great staff*Subject to Terms and Conditions
Click the Apply Button Now! -If the Customer Relations Advisor role sounds like a job for you, we would like to hear from you.
.
Hours: 37.5 Hours per week -Monday to Friday
Salary OTE £39,000 (£25,000 BASIC & £14,000 Commission for an on-target performance)
Care about people as much as the numbers? Are you a switched-on salesperson with a big passion for people?Come and join us at Country Court, and we’ll give you responsibility, rewards and job satisfaction that really add up.
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens
Country Court is proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
THE CUSTOMER RELATIONS ADVISOR ROLE
As Customer Relations Advisor for our Care Home, you will be the first point of contact for all customer enquiries and manage the sales process from showing a family around, to admitting their loved one into the home. You’ll arrange home open days and educational events, work closely with Country Court Care’s marketing and operational teams – all while developing strong relationships with local groups and GPs to promote the home.
You’ll be working with families at a challenging time, when an older loved-one is looking to move out of their own home into a care home. That’s why your ability to drive the numbers must be balanced by your empathy and passion for improving people’s lives: & families must trust you.
ABOUT YOU
We’re open to what your professional background looks like. Customer Relations Advisors may come from consumer banking, nursing, leisure/fitness and pharmaceutical sales with strong B2C experience. They’ve proven sales success and they’re competitive, but they care. Above all, they love seeing the end results of their efforts: happy residents and families, and high conversion rates.
The ideal candidate will be:• Have the ability to communicate with people at all levels both face to face, and on the telephone - Be ambitious and target orientated with the ability to work on your own initiative• Experienced in the elderly care sector• Be accurate with an attention to detail• Understand the local area and population demographic.• Some field-based work will be required so a full UK driving licence is essentialSpecific product and sales training will be provided and there will be additional support to help you develop within this role.
IN RETURN
You’ll be joining a family business and you will benefit from our range of benefits which include:
• A rewarding job with exciting opportunities for career progression• Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*• Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.• Annual Staff Awards Programme across all our Homes celebrating our great staff*Subject to Terms and Conditions
Click the Apply Button Now! -If the Customer Relations Advisor role sounds like a job for you, we would like to hear from you.
.