General Manager - Residential
| Dyddiad hysbysebu: | 13 May 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £45,000 - £55,000 per year plus bonus |
| Oriau: | Full time |
| Dyddiad cau: | 12 June 2024 |
| Lleoliad: | Edinburgh |
| Cwmni: | urbanbubble |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | 2285 |
Crynodeb
Role overview
urbanbubble are looking for an outstanding General Manager to lead a brand new residential development PLATFORM_Edinburgh! The
General Manager will be solely responsible for delivering all aspects of the lettings and management of the development, including
the delivery of exceptionally high quality customer service. You will oversee the Resident Services, Facilities Management and all
3rd party suppliers.
What will you do?
· You will have overall responsibility for operations on site including move in/outs, customer experience and develop and
implement the reporting of Key Performance Indicators as a way of monitoring operational effectiveness
· Run a legally and regulatory compliant building at all times.
· Ensure all Health and Safety matters are inspected, monitored and actioned appropriately
· Daily management of the site team, promoting peak performance through effective people management, embracing the one-to-one and
review process
· Preparing and managing the budget for the building and maximising income opportunities.
· Drive customer experience within the development
· Record, respond and resolve customer complaints as efficiently as possible.
What are we looking for?
* Comparable Property Management experience within Residential or Hospitality
* Good understanding of H&S and building management
* Strong communication, influencing and relationship skills
* Excellent people management skills and experience of managing large teams
* Experience developing high performing teams in a fast paced demanding environment
* Outstanding customer service standards
* The ability to work proactively and to use initiative in a highly competitive and dynamic environment
* High levels of energy, drive, enthusiasm and passion for developing themselves and supporting their team
* Scottish Credit and Qualifications Framework (SCQF) Level 6 or above is essential
Desirable:
· Health and Safety qualification.
· ARLA Qualification
· IRPM foundation level qualification (or willingness to work towards)
Please note you will be required to be added to the Scottish Lettings Agent Register.
urbanbubble requires people who are professional, hard-working, innovative, passionate, who are effective in their roles and who
truly engage with the customer.
We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during
the recruitment process.
urbanbubble are looking for an outstanding General Manager to lead a brand new residential development PLATFORM_Edinburgh! The
General Manager will be solely responsible for delivering all aspects of the lettings and management of the development, including
the delivery of exceptionally high quality customer service. You will oversee the Resident Services, Facilities Management and all
3rd party suppliers.
What will you do?
· You will have overall responsibility for operations on site including move in/outs, customer experience and develop and
implement the reporting of Key Performance Indicators as a way of monitoring operational effectiveness
· Run a legally and regulatory compliant building at all times.
· Ensure all Health and Safety matters are inspected, monitored and actioned appropriately
· Daily management of the site team, promoting peak performance through effective people management, embracing the one-to-one and
review process
· Preparing and managing the budget for the building and maximising income opportunities.
· Drive customer experience within the development
· Record, respond and resolve customer complaints as efficiently as possible.
What are we looking for?
* Comparable Property Management experience within Residential or Hospitality
* Good understanding of H&S and building management
* Strong communication, influencing and relationship skills
* Excellent people management skills and experience of managing large teams
* Experience developing high performing teams in a fast paced demanding environment
* Outstanding customer service standards
* The ability to work proactively and to use initiative in a highly competitive and dynamic environment
* High levels of energy, drive, enthusiasm and passion for developing themselves and supporting their team
* Scottish Credit and Qualifications Framework (SCQF) Level 6 or above is essential
Desirable:
· Health and Safety qualification.
· ARLA Qualification
· IRPM foundation level qualification (or willingness to work towards)
Please note you will be required to be added to the Scottish Lettings Agent Register.
urbanbubble requires people who are professional, hard-working, innovative, passionate, who are effective in their roles and who
truly engage with the customer.
We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during
the recruitment process.