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Tenancy Sustainment Officer

Job details
Posting date: 13 May 2024
Salary: £22,000 to £22,000 per year, pro rata
Additional salary information: Pension contribution
Hours: Full time
Closing date: 12 June 2024
Location: Folkestone, Kent
Remote working: On-site only
Company: Folkestone Rainbow Centre
Job type: Contract
Job reference: 01/2024

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Summary

The Rainbow Centre is a Christian charity working in the Folkestone and Hythe District, supporting and empowering individuals and families experiencing deprivation and hardship, in order that they may have a future with stability, dignity and hope.

We are seeking a Tenancy Sustainment Officer with a passion for working with those who are currently homeless or at risk of becoming homeless. The role is to engage with rough sleepers, those moving on to new accommodation, and those who are vulnerably housed or at risk of eviction and to facilitate solutions to their presenting issues. The Tenancy Sustainment Officer will provide advice and guidance to clients, helping them access housing opportunities and other necessary support.

The post holder will also coordinate a befriending and mentoring service, a new project leading the delivery of support to clients moving on with volunteers and befrienders. This involves mentoring and supporting volunteers to coordinate and deliver services within our established Homeless Support Service (HSS). They will also work with the team in planning and developing new initiatives to enhance our offer to those in need.

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