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Job details
Posting date: 13 May 2024
Salary: £26,214 to £28,347 per year
Hours: Full time
Closing date: 12 June 2024
Location: Greater Manchester, North West England
Remote working: Hybrid - work remotely up to 2 days per week
Company: MSV Housing Group
Job type: Permanent
Job reference:

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Summary

Hours of Work: 35 per week

Closing date: 24th May 2024

Interviews: 6th June 2024


Are you an experienced administrator with fantastic organisational skills? Do you have knowledge of repairs services and experience of first point of resolution call handling? Do you want to work for a business that cares about more than the bottom line? Then this is the opportunity you’ve been looking for!



At MSV Housing we’re committed to making sure our customers have good quality safe homes and this role is key in making this happen. As a Planner you will be responsible for the delivery of appointment scheduling for our field operatives to drive efficiency and customer satisfaction. You will liaise with our customers, operatives, contractors, suppliers and colleagues daily being responsible for ordering materials and providing administrative support to the department.



This is a busy and demanding role where you will be responsible for managing and maintaining various ICT systems. Working collaborative, you will coordinate our out of hours rota and manage our day to day and emergency repairs service to deliver a customer focussed service.





We offer a range of great benefits including:

Flexibility on where you work with home working kit provided

33 days holiday per year plus bank holidays, and a holiday a buy scheme.

Company pension scheme with up to 10% matched contributions

Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.

Enhanced sick pay with up to 3 months full pay and 3 months half pay

Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives

Life assurance subject to being a member of our company pension scheme.

Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/



If you wish to discuss the roles informally, please contact Zoe Theaker, Planning Team Leader on 0161 232 4504



Interviews are scheduled to take on 6th June 2024 however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.



We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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