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Sales and Customer Service Advisor

Job details
Posting date: 13 May 2024
Salary: £23,000 per year
Hours: Full time
Closing date: 12 June 2024
Location: Newcastle-under-Lyme, Staffordshire
Remote working: On-site only
Company: Appointments Personnel
Job type: Permanent
Job reference: 9329

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Summary

We have a live opportunity for a Sales and Customer Service Advisor to join a progressive and well-established client in the Newcastle under Lyme area.
Since opening their doors, our client is proud to be one of the leading specialists in their field and have built their reputation based on providing the best care and service to their customers. They’re passionate about what they do, and this reflects within their team and culture, keeping their people at the heart of what they do. If successful you would be joining a highly supportive and welcoming team. Employee engagement is key to this company’s growth and success.

Salary: £23000 + attractive bonus scheme
Hours: 37.5 hour working week, Monday – Friday (8/4, 9/5)
Location: Newcastle-under-Lyme
Contract Type: Permanent

Duties include:
• Calling customers who have made enquiries via the website, discussing their requirements and supporting them in finding the right product for them (no cold calling).
• Looking at leads that come through via the website and following.
• Keeping the CRM system fully up to date.
• Converting enquiries into appointments/ bookings.
• Offering a high level of service to call customers contacted.

Candidate requirements:
• Strong organisation skills and ability to prioritise workload.
• Excellent communication skills with the ability to communicate with people of all levels.
• Previous experience in a similar role.

This vacancy is being advertised on behalf of Appointments Personnel who are acting as an employment agency.

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