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Facilities Soft Services Manager – (Community)

Job details
Posting date: 13 May 2024
Salary: £43,742.00 to £50,056.00 per year
Additional salary information: £43742.00 - £50056.00 a year
Hours: Full time
Closing date: 27 May 2024
Location: Newmarekt, CB8 7JG
Company: NHS Jobs
Job type: Permanent
Job reference: C9179-24-0399

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Summary

The post holder will be a Senior member of the West Suffolk NHS Foundation Trust, Estates & Facilities Soft Services team, with responsibility for the leadership and management of the following services at Newmarket Community Hospital. Portering Domestic cleaning services Catering services The post holder will also manage the Community Facilities (soft services), provision at various locations including but not limited to (List is not exhaustive and may change). Brandon Mildenhall Haverhill Woodbridge Bury St Edmunds Sudbury Glemsford The post holder has leadership, managerial and professional responsibility for the above services and sites on behalf of the Trust including the line management responsibility for the Facilities staff located at those locations. The post holder will manage and undertake reviews as appropriate of services provide by external contractors undertaking the reviews of Service Level Agreement (SLA). Working closely with the Trust Contract Management Officer. The post holder will be responsible for ensuring the Community Facilities services and associated facilities staff are effectively resourced, have clear policies to deliver a high quality, safe service with robust governance to give assurance from Ward to Board in respect of national standards and statutory compliance. The post holder will act as the Trusts expert in regards to the soft services provision for these areas, and in doing so provide specialist and professional expertise to clinicians, senior managers, and other staff throughout the Trust. The post holder will formulate and deliver operational objectives for areas of responsibility whilst ensuring the provision of a comprehensive and efficient service working on behalf of patients, visitors, and staff. The post holder will be expected to lead changes in the delivery of those services/departments for which responsibility is held and in do so identify and implement innovative solutions that support the Trusts Objectives. Accountable for the delivery against Key Performance Indicators (KPIs), service developments and support the departments Business Plan. Lead on the provision of services to sustain future strategies and development for those areas of responsibility. Responsible for resource management to specified targets and standards in line with the Trusts business plan and national targets. Responsible for compliance with the following NHS standards - National Standards of Healthcare Cleanliness 2021. National Standards for Healthcare Food and Drink 2022 Support the Head of Facilities as part of the Senior Soft Services Management Team.

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