CHC Process Assistant - Band 3
| Posting date: | 13 May 2024 |
|---|---|
| Salary: | £22,816 to £24,336 per year |
| Additional salary information: | £22816 - £24336 a year |
| Hours: | Full time |
| Closing date: | 31 May 2024 |
| Location: | Ipswich, IP1 2BX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | D9710-ICB279 |
Summary
To deliver an effective and competent level of administration within the Continuing Healthcare Team, promoting good customer service and effective working relationships. The post holder will be responsible forinputting and maintaining data on data systems, together with the associated correspondence, ensuring a flexible/adaptable approach to their work in order to meet various deadlines and targets. These roles are challenging but rewarding and offer the opportunity to further develop skills and knowledge regarding NHS Continuing Healthcare and the wider health and social care system. You will be part of a team where the focus is on continuous improvement to ensure we deliver high standards and work productively to ensure robust and timely decision making for our patients. Previous experience of NHS Continuing Healthcare is not essential however, you should have experience in general administration including time management, filing, diary management, and telephone skills. You will need to be an excellent communicator with sound interpersonal skills. You will need to have demonstrable IT skills, including Microsoft Word, Excel, Teams and Outlook and will receive in house training to use a clinical system for recording patient information. You will need to have the ability to manage emotive and sensitive issues with tact and diplomacy, work well under pressure, be confident and maintain a high level of professionalism and productivity.