287 - Deputy Director, Head of End User Compute Services
| Posting date: | 13 May 2024 |
|---|---|
| Salary: | £75,000 to £110,000 per year |
| Additional salary information: | External candidates should expect their salary upon appointment to be £75,000 - £110,000 per annum. |
| Hours: | Full time |
| Closing date: | 10 June 2024 |
| Location: | UK |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 287 |
Summary
This is a high-level senior leadership role that oversees the strategic direction, delivery, and performance of the EUCS team and is responsible for the end-to-end delivery of workplace technology services that meet the changing needs of all MoJ business areas 24 hours a day, 365 days of the year. The role reports directly to the Justice Digital Director of Technology who in turn reports to the Chief Digital and Information Officer.
The Deputy Director, Head of End User Compute Services is responsible for the end-to-end delivery of workplace technology services that meet the changing needs of all MoJ business areas.
Services include:
Provision of laptops, desktops and associated management and support services for over 85,000 staff across over 1100 sites.
Provision of laptops and associated management and support services for over 12000 devices used by prisoners as part of the Launchpad service
Printers and scanners including bulk print services
Office Productivity and Collaboration services, such as Email, Teams, and SharePoint.
These services are critical to the effective day-to-day operation of the Ministry of Justice.
Responsibilities
As Deputy Director, Head of End User Compute Services, you will:
Leadership & Strategy
Lead, motivate and develop a team of around 200 professionals across multiple locations, building a progressive and inclusive culture that has customer focus at its core.
Develop a compelling vision, strategy and transformation roadmap for End User Compute Services, to ensure that services meet the evolving needs of our users.
Ensure this vision and strategy is aligned to the wider Justice Digital strategy and roadmap.
Provide visible leadership for End User Compute professionals, role model positive behaviours and professional excellence.
Communicate key messages, drive communities and provide a voice for the function, inspiring and creating a team that individuals feel proud to be a part of.
Work as part of the Technology Services Leadership team to set strategy and direction, create a shared sense of purpose, and ensure that collectively we are achieving our overarching goals.
Service and Technology Transformation
Build an understanding of flexible working trends, emerging technologies and delivery methods to inform the change agenda for End User Compute services.
Work with business partners and other colleagues to prioritise change, both incremental and transformational, within available funding.
Take responsibility for the delivery of change, using agile delivery methodologies and a proportionate approach to risk to deliver at pace.
Develop and deliver service roadmaps for all End User Compute services.
Ensure End User Compute services perform to agreed standards.
Implement appropriate tooling and processes to effectively manage End User Compute services, working proactively to prevent problems, and quickly identifying and rectifying problems where they do occur.
Financial and Commercial Management
Manage a budget of £150m+, prioritising spend to deliver value for money, and continuously seeking opportunities for cost savings and efficiencies.
Secure additional funding as required for the delivery of change to the services through effective demonstration of both return on investment and wider benefits.
Work with colleagues to ensure the performance and risk of existing suppliers and contracts is robustly managed.
Develop good working relationships with existing and future suppliers, setting the direction for the future commercial strategy for infrastructure services.
Line management
Line management of 6 Grade 6 leaders, each of which manage a deeply specialised area that impacts all users of Justice Digital Services.
The combined End User Compute teams have around 120 staff currently and are predicted to grow to around 200 as we deliver our in-sourcing agenda over the next 12 months.
The Deputy Director, End User Compute Services role is outlined in red in the organisation chart to the right.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
The Deputy Director, Head of End User Compute Services is responsible for the end-to-end delivery of workplace technology services that meet the changing needs of all MoJ business areas.
Services include:
Provision of laptops, desktops and associated management and support services for over 85,000 staff across over 1100 sites.
Provision of laptops and associated management and support services for over 12000 devices used by prisoners as part of the Launchpad service
Printers and scanners including bulk print services
Office Productivity and Collaboration services, such as Email, Teams, and SharePoint.
These services are critical to the effective day-to-day operation of the Ministry of Justice.
Responsibilities
As Deputy Director, Head of End User Compute Services, you will:
Leadership & Strategy
Lead, motivate and develop a team of around 200 professionals across multiple locations, building a progressive and inclusive culture that has customer focus at its core.
Develop a compelling vision, strategy and transformation roadmap for End User Compute Services, to ensure that services meet the evolving needs of our users.
Ensure this vision and strategy is aligned to the wider Justice Digital strategy and roadmap.
Provide visible leadership for End User Compute professionals, role model positive behaviours and professional excellence.
Communicate key messages, drive communities and provide a voice for the function, inspiring and creating a team that individuals feel proud to be a part of.
Work as part of the Technology Services Leadership team to set strategy and direction, create a shared sense of purpose, and ensure that collectively we are achieving our overarching goals.
Service and Technology Transformation
Build an understanding of flexible working trends, emerging technologies and delivery methods to inform the change agenda for End User Compute services.
Work with business partners and other colleagues to prioritise change, both incremental and transformational, within available funding.
Take responsibility for the delivery of change, using agile delivery methodologies and a proportionate approach to risk to deliver at pace.
Develop and deliver service roadmaps for all End User Compute services.
Ensure End User Compute services perform to agreed standards.
Implement appropriate tooling and processes to effectively manage End User Compute services, working proactively to prevent problems, and quickly identifying and rectifying problems where they do occur.
Financial and Commercial Management
Manage a budget of £150m+, prioritising spend to deliver value for money, and continuously seeking opportunities for cost savings and efficiencies.
Secure additional funding as required for the delivery of change to the services through effective demonstration of both return on investment and wider benefits.
Work with colleagues to ensure the performance and risk of existing suppliers and contracts is robustly managed.
Develop good working relationships with existing and future suppliers, setting the direction for the future commercial strategy for infrastructure services.
Line management
Line management of 6 Grade 6 leaders, each of which manage a deeply specialised area that impacts all users of Justice Digital Services.
The combined End User Compute teams have around 120 staff currently and are predicted to grow to around 200 as we deliver our in-sourcing agenda over the next 12 months.
The Deputy Director, End User Compute Services role is outlined in red in the organisation chart to the right.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.