10242 - Head of Events & Development Projects
| Posting date: | 13 May 2024 |
|---|---|
| Salary: | £48,350 to £59,421 per year |
| Hours: | Full time |
| Closing date: | 27 May 2024 |
| Location: | Edinburgh, Scotland |
| Remote working: | On-site only |
| Company: | University of Edinburgh |
| Job type: | Permanent |
| Job reference: | 10242 |
Summary
Grade UE08: £48,350 - £59,421
Corporate Services Group / Accommodation, Catering and Events (ACE) / Business Development
Contract type: Full-time (35 hours per week)
Open-ended: permanent
Are you an experienced leader in the Events, Hospitality or Services sector looking for a fresh challenge?
We have a fantastic opportunity to join our team as Head of Events and Development Projects, where you will be responsible for leading the Events part of our business, along with a programme of development projects aligned with the strategic aims of the commercial department, including hotels, seasonal accommodation, hotels, and festivals.
The Opportunity:
This exciting post offers significant opportunities to make a difference. The post holder will be integral to the future success of our events business and will play a key part in driving growth and delivering an excellent guest experience. This post also provides the opportunity to get involved and make a difference to our broader commercial portfolio, taking the lead on cross departmental projects, particularly focussed on sustainability, social responsibility, and system/ technology development.
You will be responsible for:
Leading Event and Enquiry managers and the overall Events team to deliver on strategic service and revenue objectives.
Leading on a programme of development projects that deliver improvements across ACE’s portfolio of commercial businesses.
Leading on 5-year budget planning for the Conference and Events part of ACE’s business, and providing regular updates / management information to give confidence in the progress being made against plans.
Ensures that service standards are consistently delivered and that all staff are focused on delivering an exceptional guest experience.
Analysing any issues in services, identifying trends and implementing solutions, evidenced by improving guest feedback scores.
Working with Heads of Department in Business Development, Marketing and Catering on the delivery of strategic growth plans to maximise occupancy and deliver on annual revenue targets and KPIs
Managing resource, recruitment, induction and training
All elements of quality assurance, carrying out regular observations and coaching and auditing key financial processes
Continuous improvement and product development plans based on guest feedback and competitor benchmarking
Your skills and attributes for success.
We are looking an experienced leader who has:
Proven experience of working in a senior management role within the service industry
Experience of leading on change projects
Ability to make decisions with conviction and confidence
Excellent interpersonal skills with the ability and confidence to relate to staff at all levels and has confidence to challenge existing practices.
Can drive a culture of continuous improvement, listens to feedback from guests and the team and champions change.
Builds strong teams and creates a happy and positive working environment.
Corporate Services Group / Accommodation, Catering and Events (ACE) / Business Development
Contract type: Full-time (35 hours per week)
Open-ended: permanent
Are you an experienced leader in the Events, Hospitality or Services sector looking for a fresh challenge?
We have a fantastic opportunity to join our team as Head of Events and Development Projects, where you will be responsible for leading the Events part of our business, along with a programme of development projects aligned with the strategic aims of the commercial department, including hotels, seasonal accommodation, hotels, and festivals.
The Opportunity:
This exciting post offers significant opportunities to make a difference. The post holder will be integral to the future success of our events business and will play a key part in driving growth and delivering an excellent guest experience. This post also provides the opportunity to get involved and make a difference to our broader commercial portfolio, taking the lead on cross departmental projects, particularly focussed on sustainability, social responsibility, and system/ technology development.
You will be responsible for:
Leading Event and Enquiry managers and the overall Events team to deliver on strategic service and revenue objectives.
Leading on a programme of development projects that deliver improvements across ACE’s portfolio of commercial businesses.
Leading on 5-year budget planning for the Conference and Events part of ACE’s business, and providing regular updates / management information to give confidence in the progress being made against plans.
Ensures that service standards are consistently delivered and that all staff are focused on delivering an exceptional guest experience.
Analysing any issues in services, identifying trends and implementing solutions, evidenced by improving guest feedback scores.
Working with Heads of Department in Business Development, Marketing and Catering on the delivery of strategic growth plans to maximise occupancy and deliver on annual revenue targets and KPIs
Managing resource, recruitment, induction and training
All elements of quality assurance, carrying out regular observations and coaching and auditing key financial processes
Continuous improvement and product development plans based on guest feedback and competitor benchmarking
Your skills and attributes for success.
We are looking an experienced leader who has:
Proven experience of working in a senior management role within the service industry
Experience of leading on change projects
Ability to make decisions with conviction and confidence
Excellent interpersonal skills with the ability and confidence to relate to staff at all levels and has confidence to challenge existing practices.
Can drive a culture of continuous improvement, listens to feedback from guests and the team and champions change.
Builds strong teams and creates a happy and positive working environment.