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Homelessness Case Officer

Job details
Posting date: 09 May 2024
Salary: £30,825 to £36,648 per year
Hours: Full time
Closing date: 22 May 2024
Location: LE19 2EP
Remote working: Hybrid - work remotely up to 3 days per week
Company: Blaby District Council
Job type: Permanent
Job reference: REQ00947

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Summary

Homelessness Case Officer
Scale 5 £30,825 - £36,648 per annum

37 hours per week
Permanent

Blaby District Council’s Housing Services Team is a busy, high performing Housing and Homelessness service situated in our main offices in Narborough.

We are looking for a knowledgeable individual who is passionate about helping people. This is a customer facing role providing homelessness advice to our clients with a strong emphasis on prevention. Preferably you will have experience in homelessness with a working knowledge of Part VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.

Most importantly you will have experience in a customer service environment and an understanding of the social issues that surround homelessness. The ability to build upon and establish new relationships with our partner agencies is a strong advantage for this role.

Working with some of the most vulnerable people at a difficult time in their lives this role has a positive impact on solving problems and making a difference, that’s what makes it so rewarding.

Applicants must have:-

Knowledge of part VI and part VII of the Housing Act 1996
Knowledge of the Homelessness Reduction Act 2017
Experience of working in a customer service environment


This role will require a basic Disclosure and Barring Service check (known as a DBS check). All offers of employment will be made conditional upon receipt of the satisfactory DBS check.

Job Description & Person Specification

Benefits of working with us include a local government pension scheme, exciting career opportunities, flexible working including a flexi-time scheme and out of town offices with free car parking and cycle bays. To find out more, click on the link Employee benefits

We also support Hybrid working arrangements with a combination of on-site and home working.

To find out more about the job and what it is like to work for us, please contact Janine Curtis, Homelessness and Housing Systems Team Leader on 0116 272 7588 for an informal discussion or email janine.curtis@blaby.gov.uk.


Should you have any technical issues when applying, please email human.resources@blaby.gov.uk

Closing date: 22nd May 2024 Midday
Interview date: 6th June 2024

Blaby District Council is committed to equality of opportunity for all, and we welcome applications from all diversities. We are committed to the employment and career development of disabled people and those in the Armed Forces, and therefore as a Disability Confident Employer and to show that we commit to the Armed Forces Covenant, we offer a Guaranteed Interview Scheme. Further information can be found on our jobs page.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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