Casual Facilities Assistant
| Posting date: | 08 May 2024 |
|---|---|
| Hours: | Part time |
| Closing date: | 07 June 2024 |
| Location: | Brierfield, Nelson |
| Remote working: | On-site only |
| Company: | Burnley FC in the Community |
| Job type: | Contract |
| Job reference: |
Summary
Department: Facilities
Location: The Leisure Box, Brierfield
Contract Type: Casual/Zero Hours
Interview Date: TBC
Salary: National Minimum Wage (age applicable)
About us
Burnley FC in the Community (BFCitC) is the award-winning, official charity of Burnley Football Club.
We work hard every day to deliver our mission to inspire, support and deliver change to communities across Burnley, Pendle, Rossendale, the Ribble Valley and West Yorkshire.
We believe in the immense power of our football club to transform people’s lives for the better. We believe Burnley and Pendle is a special place – a home to extraordinary people like you. Come and be part of our story!
Job Summary
An all-round Leisure Assistant with the ability to be deployed in a number of areas: greeting visitors, setting up the pitches/sports hall/classrooms/cricket lanes ready for customer bookings and also act as a party host.
Roles and Responsibilities
Reporting to the General Manager, Facilities Assistants will be expected to:
Provide a warm, friendly, and efficient welcome to customers, check them in, answer their queries, and direct them to the appropriate location.
Be a contact point for customers, wherever you are deployed.
Give customers accurate information about the Leisure Box, and its activities, face to face, and over the phone providing excellent customer service at all times.
Undertake regular building checks to ensure that high standards of cleanliness are being maintained and carry out reactive cleaning duties to support our cleaning team.
Ensure that equipment for bookings is set up in good time.
Act as a Party Host: Ensure that parties are run to schedule, encourage a party atmosphere including organising cutting of the cake, singing happy birthday, serving of food, etc.
Assist the Climbing Instructor on Clip n Climb sessions.
Adhere to and help enforce all Health and Safety standards, centre rules, regulations, and policies.
Work alongside other team members to support in all areas of The Leisure Box.
To understand and implement the Charity’s Safeguarding policy, procedures, and best practice guidelines in your role. To use this understanding to ensure safe working practices, appropriate reporting of concerns and contribute positively to a safe environment.
To work towards agreed objectives.
Comply with all Charity policies.
Promote the Burnley FC in the Community brand and ethos in a professional, strong, and positive manner.
Work alongside other team members to support in other areas of the organisation as and when required to promote best practice.
Hold a commitment to equality and diversity in the workplace.
Willingness to attend training courses to enhance own professional development.
Always demonstrate the Charity’s values.
Essential Experience & Skills
Previous experience of working in a busy customer facing environment.
Good IT skills.
How to apply
Please submit your CV via our careers page https://vacancies.burnleyfccommunity.org/ Please note we cannot accept CV’s submitted via email.
Safeguarding Statement
Burnley FC in the Community are committed to safeguarding children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be subject to an Enhanced Criminal Record Check (DBS), which will be paid for by the Charity.
Please note that in line with Keeping Children Safe in Education 2022, an online safeguarding search will also be carried out by a member of our HR or Safeguarding Team for all shortlisted candidates. The post is exempt from the provisions of the Rehabilitation of Offenders Act 1974 and any offer of employment will be subject to satisfactory references and an Enhanced DBS check.
E,D & I Statement
Burnley FC in the Community are committed to equality and diversity within the workplace. We are proud to be an equal opportunities employer and encourage qualified applicants from all backgrounds to apply. Reasonable adjustments are available for candidates and those employed by BFCitC who disclose.
Veteran Statement
Burnley FC in the Community are committed to supporting veterans, reservists and the wider armed forces community. We are actively engaged in the recruitment of Service Leavers.
*Please note that due to the number of applications we receive, only candidates selected for interview will be notified.
Mental Health Statement
Burnley FC in the Community are committed to promoting and protecting the physical and Mental Health of all of our staff.
Location: The Leisure Box, Brierfield
Contract Type: Casual/Zero Hours
Interview Date: TBC
Salary: National Minimum Wage (age applicable)
About us
Burnley FC in the Community (BFCitC) is the award-winning, official charity of Burnley Football Club.
We work hard every day to deliver our mission to inspire, support and deliver change to communities across Burnley, Pendle, Rossendale, the Ribble Valley and West Yorkshire.
We believe in the immense power of our football club to transform people’s lives for the better. We believe Burnley and Pendle is a special place – a home to extraordinary people like you. Come and be part of our story!
Job Summary
An all-round Leisure Assistant with the ability to be deployed in a number of areas: greeting visitors, setting up the pitches/sports hall/classrooms/cricket lanes ready for customer bookings and also act as a party host.
Roles and Responsibilities
Reporting to the General Manager, Facilities Assistants will be expected to:
Provide a warm, friendly, and efficient welcome to customers, check them in, answer their queries, and direct them to the appropriate location.
Be a contact point for customers, wherever you are deployed.
Give customers accurate information about the Leisure Box, and its activities, face to face, and over the phone providing excellent customer service at all times.
Undertake regular building checks to ensure that high standards of cleanliness are being maintained and carry out reactive cleaning duties to support our cleaning team.
Ensure that equipment for bookings is set up in good time.
Act as a Party Host: Ensure that parties are run to schedule, encourage a party atmosphere including organising cutting of the cake, singing happy birthday, serving of food, etc.
Assist the Climbing Instructor on Clip n Climb sessions.
Adhere to and help enforce all Health and Safety standards, centre rules, regulations, and policies.
Work alongside other team members to support in all areas of The Leisure Box.
To understand and implement the Charity’s Safeguarding policy, procedures, and best practice guidelines in your role. To use this understanding to ensure safe working practices, appropriate reporting of concerns and contribute positively to a safe environment.
To work towards agreed objectives.
Comply with all Charity policies.
Promote the Burnley FC in the Community brand and ethos in a professional, strong, and positive manner.
Work alongside other team members to support in other areas of the organisation as and when required to promote best practice.
Hold a commitment to equality and diversity in the workplace.
Willingness to attend training courses to enhance own professional development.
Always demonstrate the Charity’s values.
Essential Experience & Skills
Previous experience of working in a busy customer facing environment.
Good IT skills.
How to apply
Please submit your CV via our careers page https://vacancies.burnleyfccommunity.org/ Please note we cannot accept CV’s submitted via email.
Safeguarding Statement
Burnley FC in the Community are committed to safeguarding children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be subject to an Enhanced Criminal Record Check (DBS), which will be paid for by the Charity.
Please note that in line with Keeping Children Safe in Education 2022, an online safeguarding search will also be carried out by a member of our HR or Safeguarding Team for all shortlisted candidates. The post is exempt from the provisions of the Rehabilitation of Offenders Act 1974 and any offer of employment will be subject to satisfactory references and an Enhanced DBS check.
E,D & I Statement
Burnley FC in the Community are committed to equality and diversity within the workplace. We are proud to be an equal opportunities employer and encourage qualified applicants from all backgrounds to apply. Reasonable adjustments are available for candidates and those employed by BFCitC who disclose.
Veteran Statement
Burnley FC in the Community are committed to supporting veterans, reservists and the wider armed forces community. We are actively engaged in the recruitment of Service Leavers.
*Please note that due to the number of applications we receive, only candidates selected for interview will be notified.
Mental Health Statement
Burnley FC in the Community are committed to promoting and protecting the physical and Mental Health of all of our staff.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.