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Family History Coordinator | Nottingham University Hospitals NHS Trust
| Posting date: | 08 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 per annum pro rata |
| Hours: | Part time |
| Closing date: | 07 June 2024 |
| Location: | Nottingham, NG5 1PB |
| Company: | Nottingham University Hospitals NHS Trusts |
| Job type: | Contract |
| Job reference: | 6215211/164-6215211 |
Summary
An exciting opportunity has arisen for a Family History Co-ordinator for the Clinical Genetics Service working with a delegated number of consultants and Counsellors at Nottingham University Hospitals Trust based at the City Hospital Campus.
We are looking for an enthusiastic and competent candidate to provide high quality, comprehensive administrative support to the consultants, counsellors, Genetic Information Nurses, and the wider admin team.
The successful candidate will be part of a weekly rotation, Monday to Friday, and is expected to work until 5 p.m. at least twice a week to cover service hours.
The appointed candidate will play a key role as an Administrative Family History Coordinator for Clinical Genetics. Responsibilities include collaborating closely with clinicians and genetic counselors to compile information for clinics, collecting reports, medical data, and family histories.
Apart from these tasks, the role demands the ability to handle high-pressure situations, promptly address inquiries from relatives, external hospitals, or colleagues, while strictly adhering to Trust confidentiality guidelines. The successful candidate should maintain a consistently confident, professional, and courteous demeanor when interacting with patients and other professionals in the course of their daily duties. Proficiency in understanding and accurately conveying both verbal and written information is crucial, along with the capability to remain composed under pressure.
Furthermore, the candidate is expected to be a cooperative team member, contributing to the efficient functioning of a busy department.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
Your main duties will include:
Word process clinical letters from audio dictation, using Winscribe. Create correspondence as appropriate from predefined templates.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Reduce and cancel clinics
The making and receiving of telephone calls to/from patients/GP’s dealing with sensitive issues in a confidential manner and with empathy
Making and changing appointments using the Medway, SHIRE, STARLIMS systems
Monitoring and obtain reports following specialised investigations and liaising with Consultants and Counsellors in a timely manner
Monitor and chase the unreported Genetics tests as clinically indicated
To be able to give advice and information pertaining to Genetic testing
The co-ordination and running of specialised clinics and MDT teaching
The co-ordination of the high risk family history patients for our regional service
To work with members of the MDT team to ensure all high risk results are available for future clinics
Responsible for sending out results
Attend meetings and take minutes.
To capture data on all patients and assist in the development of systems.
Responsible for adding patients to the partial booking waiting list.
Responsible for dealing with consultant, counsellors and visitor queries
Distributing and opening in-coming mail timely and dealing with appropriately.
Support and mentor new staff
Undertake any other duties, which may reasonably be required.
This advert closes on Tuesday 21 May 2024