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Reception Team Leader

Job details
Posting date: 02 May 2024
Salary: £25,000.00 to £28,000.00 per year
Additional salary information: £25000.00 - £28000.00 a year
Hours: Full time
Closing date: 30 June 2024
Location: Birmingham, B1 3AL
Company: NHS Jobs
Job type: Contract
Job reference: A4973-24-0003

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Summary

Maintain a reception diary of staff annual leave or absence Deal with patients who fail to attend appointments (DNA) by implementing practice policy Weekly check of blood stock order as required Opening up in the morning ensuring practice is ready for the day Carry out Choose and book referrals for patients as necessary in a timely manner Action any tasks generated by EMIS and Docman Running reports required to support patients QoF reviews Conduct regular checks on doctors bad, oxygen, defibrillator and emergency medication to ensure up to date and stock levels Ensure patients leaving the practice are adequately deducted from the clinical system Support the Practice Manager with vaccines stock control Health visitors list for under 5 Carry out fridge daily temperature checks using manually and electronic method weekly Deal with patients that might have issues with the service on a day to day basis and discuss with Practice Manager if further action is required Ensure patient prescription request are actioned within the 48 time frame as per policy Immunisation recording Carry out regular checks of reception areas are tidy and clean at the end of the day Keep up to date with practice email and act accordingly with incoming flow Ensure Scanning and Docman levels daily and Dealing with patients calls and manage incoming call levels to ensure lowest waiting times Monitoring practice uptake and booking clinics Sending patients text messages using CQRX system Any other clerical and administrative duty required by the reception team

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