Practice Operations Manager
| Posting date: | 30 April 2024 |
|---|---|
| Salary: | £35,000.00 to £40,000.00 per year |
| Additional salary information: | £35000.00 - £40000.00 a year |
| Hours: | Full time |
| Closing date: | 30 May 2024 |
| Location: | London, N3 1LD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3770-24-0000 |
Summary
Job responsibilities The following responsibilities may change according to priorities due to changing working environment. Human Resources Support with the recruitment of personnel, from job and person specification through to induction process Accountable for staff rotas, including cover for holidays, sickness and family leave and recording of such absences Accountable for non-clinical aspects of salaried GP appointments e.g. recruitment, leave, sickness absence, study leave, and responsibility for booking locums Undertake any required disciplinary procedures, in accordance with approved practice and current laws Ensure adherence to confidentiality and data protection regulations Review the staff manual, in accordance with approved practice Manage the practice appraisal process and undertake individual appraisals for relevant practice team members Arrange and undertake appropriate training, in accordance with both individual and organisational training needs Promote and support of the concept of personal and professional development for all practice members Patient Services Maintain registration policies and monitor patient list Responsibility for the maintenance of an effective appointment system Responsibility of the complaints management system Responsibility for the significant events system Liaise with the Patient Participation Group Information management and technology Act as practice lead for IT, and liaise with external providers when necessary to ensure effective and up to date functioning of IT system at all times Liaise with computer suppliers and user groups Arrange software and hardware upgrades and ensure practice preparedness for such changes Ensure all practice-system users trained to maximise use of all software and hardware Ensure compliance with national, NHS and practice data protection and release guidelines Administration, including health and safety and facilities management Organise the provision of office, reception and secretarial services as required Undertake regular inspections to ensure that the premises and their grounds are maintained in accordance with agreed standards of repair and cleanliness, and take appropriate steps to ensure that these standards are met Accountable for the circulation and storage of relevant information, including the management of notice boards, practice leaflets and other methods of communication with patients Arrange practice meetings, chair them as agreed, take minutes as appropriate Responsible for the process for obtaining estimates for repairs, replacements and redecoration, and submit for consideration as necessary Ensure that all relevant Health & Safety regulations are met in full, and that fire drill is held at predetermined intervals Investigate all reported accidents and work-related illnesses and record in accordance with legislative requirements Ensure that partners, staff and visiting personnel are aware of security and health and safety arrangements, and review these arrangements at regular intervals to ensure that they are being complied with Regularly review space allocations in order to maximise working conditions Other tasks To undertake any other reasonable tasks as allocated by the partners