Technical Sales Representative, Research -West Coast
| Posting date: | 29 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 29 May 2024 |
| Location: | CA, 94306 |
| Company: | Oxford Instruments |
| Job type: | Permanent |
| Job reference: | 3296-42451704 |
Summary
At Oxford Instruments, we push the boundaries of what’s possible, helping our customers achieve the breakthroughs that change our world. Whether it’s developing technology for a greener economy, designing devices that enhance digital connectivity, or creating next generation medicines and healthcare technology, we address the greatest challenges of the 21st century. Everything we make is exceptional, and each product and solution gives greater insight, clarity and accuracy. At Oxford Instruments, we don’t wait for change to happen. We enable it.
About Us
Oxford Instruments plc is a leading provider of high technology products and services to the world's leading industrial companies and scientific research communities. Our core purpose is to support our customers to address some of the world's most pressing challenges, enabling a greener economy, increased connectivity, improved health and leaps in scientific understanding. We are proud to be recognised as the leaders in what we do and for the difference we make in the world. This is an exciting time to join our growing team!
Why Andor?
Andor Technology is the global leader in the pioneering and manufacturing of high performance light measuring solutions, bringing together the latest developments in sensors, electronics, optics and software. Our ground-breaking low light imaging cameras, spectroscopy solutions and microscopy systems are being used to develop cures for cancer, explore deeper into space and examine clean energy sources. We are among the world’s most innovative companies in the Photonics industry, measuring light down to a single photon and capturing events occurring within 1 billionth of a second. With over 70 unique product solutions, 10,000 customers in 55 countries and 15 offices worldwide including China, Japan and the USA, Andor is devoted to supporting the greatest scientific advancements of our age.
How we work
We’re committed to being the leading provider of high-tech products and services for the world’s most important industrial and scientific research communities. Our people are vital to our success. We strive to offer the opportunities that will attract, motivate and retain the very best talent in our sector. This involves creating an inclusive environment and culture, where difference is valued and people are recognized for what they deliver and bring to the team.
Empowering People to Make a Difference
We don’t wait for change to happen. We enable it. That’s why we aim to create the best working environment and culture for our people to thrive. We share the same goals and value diversity of thought, perspective and experience. With a focus on the ongoing development, engagement and wellbeing of our people, we know we will continue to exceed customer expectations and drive change for the future.
About the Opportunity: As a sales engineer, you will combine technical knowledge with sales skills to achieve sales targets and build strong territory presence and pipeline, developing the Research market for Andor products. The Technical Sales Representative will be responsible for generating, qualifying, and managing all sales leads, prospects and new customer accounts to meet/exceed agreed team and individual sales objectives. You will identify new markets and customers, strengthen existing customer relationships and develop new business relationships within the defined territory. Complete territory mapping highlighting critical accounts and contacts and high impact activities, and will take ownership of customer problems and issues, works to resolve them and see them through to resolution
Key tasks and duties:
- Determine and action sales strategies and goals for each product and service. Manage designated sales leads, prospects and customer accounts in a manner incumbent with agreed business objectives.
- Develop an annual Territory Plan to structure the year’s key business activities and objectives. Follow-up all sales opportunities (Direct and indirect) on a timely basis. Capture and document all pertinent information in the Andor CRM tool.
- Manage Key Account relationships and annual frame/blanket orders for annual consumption of repeat business orders. This will include attention to Terms and Conditions of these orders, pricing negotiation, and obtaining regular forecasts from Annual Order customers to monitor their consumption pace.
- Provide forecast data in support of company Sales & Operations Planning.
- Coordinate efforts to determine specifications for customized products as required by customer needs. Work closely with Andor engineering and product management resources to ensure best solution for customers at best profitability.
- Evaluate product and service offering in terms of customers technical needs and manufacturing.
- Provide answers to technical and commercial queries from customers.
-
Maintain and report sales forecasts, potential sales, customer feedback and activity plan and other reports, as required
-
Provide training to end users. Demonstrate equipment to customers as required to facilitate the sale of products.
-
Establish and maintain strong industry contacts that support both industry knowledge and lead to sales.
-
Continually compile market information/intelligence on dedicated regions with a view to providing market feedback to assist in the shaping of future product development and company strategy.
About YOU:
The right candidate for this role will have Bachelor’s Degree or equivalent in a science, engineering or business discipline. Experience with spectroscopy or other physical science instrumentation. You will have a minimum 2 years’ experience in a senior field sales role or 4 years sales experience; experience in selling or supporting technical and high-value products, with a strong background in business development, including relationship building, contract and terms review, complete customer interaction with multiple departments and functions. You will have strong technical knowledge and ability to communicate technical information in concise and understandable manner, and are able to build good business relationships across a wide variety of cultures, functions, and personalities.
Addditionl Qualifications:
- Physical science sales experience, including spectroscopy.
- Proven success in key account relationship management
- Results-oriented, able to work on own initiative.
- Establishes relationships with customers and strengthens this through clarity and competence.
- Is flexible, does “the right thing” and spends time understanding and meeting customer needs.
- Applies relevant knowledge of current customers to grow the business.
Motivation & drive:
- Has a positive attitude that fosters a pro-active ethos in the rest of the team and department.
- Creates a climate in which people want to do their best.
- Is ambitious for the business and the future of Andor Technology.
- Takes on challenges willingly and in an assured and confident manner.
Special circumstances:
- Travel minimum of 40% of working time expected, including overnight travel 30%. Occasional International travel.
- Able to work outside core hours when required
- Able to work from a home office with disciplined work ethic
Oxford Instruments Perks and benefits:
- Generous benefit packages
- We offer our employees competitive health insurance options, including Medical, Dental, and Vision plans.
- Our 401k program has options for saving both pre
- and post-tax dollars for retirement.
- Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
- Holidays
- We recognize 12 holidays this year
- In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
- Professional Development
- OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.
Oxford Instruments requires all employees to be fully vaccinated by their first day of work. The Company will consider requests for medical or religious accommodation as required by law.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time for this position.
Oxford Instruments Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability or protected veteran status. EOE/M/F/D/V
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Note to recruitment agencies: Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV’s
#LI-EB1 #LI-Remote
About Us
Oxford Instruments plc is a leading provider of high technology products and services to the world's leading industrial companies and scientific research communities. Our core purpose is to support our customers to address some of the world's most pressing challenges, enabling a greener economy, increased connectivity, improved health and leaps in scientific understanding. We are proud to be recognised as the leaders in what we do and for the difference we make in the world. This is an exciting time to join our growing team!
Why Andor?
Andor Technology is the global leader in the pioneering and manufacturing of high performance light measuring solutions, bringing together the latest developments in sensors, electronics, optics and software. Our ground-breaking low light imaging cameras, spectroscopy solutions and microscopy systems are being used to develop cures for cancer, explore deeper into space and examine clean energy sources. We are among the world’s most innovative companies in the Photonics industry, measuring light down to a single photon and capturing events occurring within 1 billionth of a second. With over 70 unique product solutions, 10,000 customers in 55 countries and 15 offices worldwide including China, Japan and the USA, Andor is devoted to supporting the greatest scientific advancements of our age.
How we work
We’re committed to being the leading provider of high-tech products and services for the world’s most important industrial and scientific research communities. Our people are vital to our success. We strive to offer the opportunities that will attract, motivate and retain the very best talent in our sector. This involves creating an inclusive environment and culture, where difference is valued and people are recognized for what they deliver and bring to the team.
Empowering People to Make a Difference
We don’t wait for change to happen. We enable it. That’s why we aim to create the best working environment and culture for our people to thrive. We share the same goals and value diversity of thought, perspective and experience. With a focus on the ongoing development, engagement and wellbeing of our people, we know we will continue to exceed customer expectations and drive change for the future.
About the Opportunity: As a sales engineer, you will combine technical knowledge with sales skills to achieve sales targets and build strong territory presence and pipeline, developing the Research market for Andor products. The Technical Sales Representative will be responsible for generating, qualifying, and managing all sales leads, prospects and new customer accounts to meet/exceed agreed team and individual sales objectives. You will identify new markets and customers, strengthen existing customer relationships and develop new business relationships within the defined territory. Complete territory mapping highlighting critical accounts and contacts and high impact activities, and will take ownership of customer problems and issues, works to resolve them and see them through to resolution
Key tasks and duties:
- Determine and action sales strategies and goals for each product and service. Manage designated sales leads, prospects and customer accounts in a manner incumbent with agreed business objectives.
- Develop an annual Territory Plan to structure the year’s key business activities and objectives. Follow-up all sales opportunities (Direct and indirect) on a timely basis. Capture and document all pertinent information in the Andor CRM tool.
- Manage Key Account relationships and annual frame/blanket orders for annual consumption of repeat business orders. This will include attention to Terms and Conditions of these orders, pricing negotiation, and obtaining regular forecasts from Annual Order customers to monitor their consumption pace.
- Provide forecast data in support of company Sales & Operations Planning.
- Coordinate efforts to determine specifications for customized products as required by customer needs. Work closely with Andor engineering and product management resources to ensure best solution for customers at best profitability.
- Evaluate product and service offering in terms of customers technical needs and manufacturing.
- Provide answers to technical and commercial queries from customers.
-
Maintain and report sales forecasts, potential sales, customer feedback and activity plan and other reports, as required
-
Provide training to end users. Demonstrate equipment to customers as required to facilitate the sale of products.
-
Establish and maintain strong industry contacts that support both industry knowledge and lead to sales.
-
Continually compile market information/intelligence on dedicated regions with a view to providing market feedback to assist in the shaping of future product development and company strategy.
About YOU:
The right candidate for this role will have Bachelor’s Degree or equivalent in a science, engineering or business discipline. Experience with spectroscopy or other physical science instrumentation. You will have a minimum 2 years’ experience in a senior field sales role or 4 years sales experience; experience in selling or supporting technical and high-value products, with a strong background in business development, including relationship building, contract and terms review, complete customer interaction with multiple departments and functions. You will have strong technical knowledge and ability to communicate technical information in concise and understandable manner, and are able to build good business relationships across a wide variety of cultures, functions, and personalities.
Addditionl Qualifications:
- Physical science sales experience, including spectroscopy.
- Proven success in key account relationship management
- Results-oriented, able to work on own initiative.
- Establishes relationships with customers and strengthens this through clarity and competence.
- Is flexible, does “the right thing” and spends time understanding and meeting customer needs.
- Applies relevant knowledge of current customers to grow the business.
Motivation & drive:
- Has a positive attitude that fosters a pro-active ethos in the rest of the team and department.
- Creates a climate in which people want to do their best.
- Is ambitious for the business and the future of Andor Technology.
- Takes on challenges willingly and in an assured and confident manner.
Special circumstances:
- Travel minimum of 40% of working time expected, including overnight travel 30%. Occasional International travel.
- Able to work outside core hours when required
- Able to work from a home office with disciplined work ethic
Oxford Instruments Perks and benefits:
- Generous benefit packages
- We offer our employees competitive health insurance options, including Medical, Dental, and Vision plans.
- Our 401k program has options for saving both pre
- and post-tax dollars for retirement.
- Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
- Holidays
- We recognize 12 holidays this year
- In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
- Professional Development
- OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.
Oxford Instruments requires all employees to be fully vaccinated by their first day of work. The Company will consider requests for medical or religious accommodation as required by law.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time for this position.
Oxford Instruments Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability or protected veteran status. EOE/M/F/D/V
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Note to recruitment agencies: Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV’s
#LI-EB1 #LI-Remote