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Customer Side Leakage Field Technician

Job details
Posting date: 29 April 2024
Hours: Full time
Closing date: 29 May 2024
Location: Kent
Remote working: On-site only
Company: RPS Group Limited
Job type: Permanent
Job reference: req5940

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Summary

A Customer Side Leakage (CSL) Technician Temp is required to join the Asset Survey team at RPS to work on our Southern Water contract covering KENT area. This role would be responsible for attending appointments at customer’s properties to ascertain potential leaks on the customer’s property and so, would be customer facing. This is an essential role in reducing leakage in our client’s water distribution network.


This is a 6-9 Months, full-time contract (40hrs pw) paying real living wage. For the right individual, full training would be provided.

We’re RPS and our people are our success. We need people who share our passion on solving the problems that matter. Our flat structure creates greater collaboration and speed of communication and working with some of the brightest minds in the industry, we’ll need your input.

What you’ll be doing

Attending customer appointments.
Site investigations to locate and then check the meter
Prove supply of water via tap tests
Meter readings
Investigations in to potential customer side leaks both internal, and external.
Assisting the customer with the leak repair process & procedures.
Who we’re looking for

Experience in a customer facing role.
Able to read plans and schematics
Health & Safety focused with a responsible attitude
Enjoys working outdoors
Good written and verbal communication skills
Personal drive and commitment to succeed, achieving daily targets
Comfortable to work alone and enjoys doing a great job.
Full UK driving licence – You would be required to drive yourself between appointments and sites.
A good geographical knowledge of the Hampshire area will be highly advantageous as efficient route planning across the whole region is a must.
What’s in it for you?

We offer a competitive salary plus extensive benefits.

We support our people to innovate, collaborate and build meaningful careers. Here you’ll find true support and encouragement. We’re an accredited training provider and we support learning and development for everyone. A personal development plan and a transparent career pathway puts you in the driving seat of your career and you’ll be supported as far as you want to go.

**Please note drugs and alcohol testing is undertaken for this role**

RPS, a Tetra Tech company

Representing an exciting new chapter in our business, in January 2023 RPS became a Tetra Tech company. With 27,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market leading development and project opportunities, helping to solve some of the world’s most complex problems.

What happens next?

Selection will be a one stage interview, either in person or via MS teams. All applications will be considered. #LI-AA1

Health and Safety

You may have to do the following:

Lifting heavy inspection covers
Work in all weathers which could include night work



We know we develop better solutions together.
That’s why we’re committed to ensuring Fairness, Inclusivity, and Respect in all that we do. For us to live our purpose of creating shared value and to deliver on our promise to ‘make complex easy’ – for us and for our clients, we continue to build a culture where different working styles and experiences can thrive to achieve exceptional results.

We’re proud to be a Disability Confident Employer and work in partnership with Inclusive Employers. We’re also proud to support reservists and their families, having signed the Armed Forces Covenant. An inclusive culture enables our people to do things differently, working in ways to suit them while delivering their best for RPS. That’s why we’ve created working groups as true inclusion is a journey that involves learning, collaboration, and engagement.

Please let us know if you require any adjustments during the interview process, we can then make reasonable changes to support you in performing to the best of your ability.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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