Credit Controller (part time)
| Posting date: | 29 April 2024 |
|---|---|
| Salary: | £25,000 per year, pro rata |
| Additional salary information: | Quarterly bonus scheme, Pension |
| Hours: | Part time |
| Closing date: | 29 May 2024 |
| Location: | Avonmouth, Bristol |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Holt JCB Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
We are recruiting for a Part Time Credit Controller to join our Finance team in Avonmouth, three days a week. Working on cash collection and managing overdue balances, ensuring company debt levels are kept within targeted parameters and assist with the day to day running of the Sales Ledger.
• Contacting customers via telephone and email to collect outstanding debts, with the primary focus on overdue balances
• Maintenance of credit control records, ensuring notes and contact details are accurate and up to date at all times
• Managing a busy portfolio of customers, building relationships to help recover debt and resolve queries
• Recording customer disputes on the system, referring to the relevant internal member of staff and monitoring, to ensure the dispute is followed through to resolution.
• Manage internal requests for accounts on stop or over their credit limit, that require further work or supply of parts, referring to the relevant approver in a timely manner.
• Daily bank/cheque postings and reconciliation
• Taking customer payments via credit card over the phone and posting to their account.
• Raising authorised credit notes
• Ensure monthly statements and credit control letters are sent out to all customers, in line with the agreed time frames
Key Competencies:
• Experience in a similar credit control position
• Excellent telephone manner
• Attention to detail
• Able to work on your own initiative and take ownership
• The ability to identify and escalate any issues of concern
• Experience of Microsoft Excel, Word & Outlook
• Experience on accounting packages. Working knowledge of Access Dimensions would be ideal but not essential.
• Contacting customers via telephone and email to collect outstanding debts, with the primary focus on overdue balances
• Maintenance of credit control records, ensuring notes and contact details are accurate and up to date at all times
• Managing a busy portfolio of customers, building relationships to help recover debt and resolve queries
• Recording customer disputes on the system, referring to the relevant internal member of staff and monitoring, to ensure the dispute is followed through to resolution.
• Manage internal requests for accounts on stop or over their credit limit, that require further work or supply of parts, referring to the relevant approver in a timely manner.
• Daily bank/cheque postings and reconciliation
• Taking customer payments via credit card over the phone and posting to their account.
• Raising authorised credit notes
• Ensure monthly statements and credit control letters are sent out to all customers, in line with the agreed time frames
Key Competencies:
• Experience in a similar credit control position
• Excellent telephone manner
• Attention to detail
• Able to work on your own initiative and take ownership
• The ability to identify and escalate any issues of concern
• Experience of Microsoft Excel, Word & Outlook
• Experience on accounting packages. Working knowledge of Access Dimensions would be ideal but not essential.