Ward Administrator | NELFT NHS Foundation Trust
| Posting date: | 29 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 pa pro rata (plus HCAS) |
| Hours: | Part time |
| Closing date: | 29 May 2024 |
| Location: | Ilford, IG3 8XJ |
| Company: | North East London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6268025/395-AR475-23-B |
Summary
An exciting opportunity has arisen for an Administrator on Monet Ward.
Monet Ward is an inpatient mental health unit for adult males aged 18 and over. The service cares for men suffering from acute mental health problems who are in crisis and cannot be cared for at home due to the level of risk they may present to either themselves or to others. The ward team consists of a medical team headed by a consultant psychiatrist, nurses, an occupational therapist and a psychologist.
We are seeking an administrator to support the multidisciplinary team to manage the day to day administrative duties.
Experience Required:
To have worked as an Administrator within a demanding environment, with excellent secretarial/ administrative skills including report writing, minutes taking, and electronic record keeping.
The successful candidates must have the ability to accurately input activity data onto the electronic patient record database.
You should have developed communication skills with a range of people and be able to provide an initial response to patients and assist them with their queries.
The successful candidate will have the ability to assist the team by liaising with other departments or agencies for all aspects of the service users experience with the service and will also act as a point of contact for service users and to deal appropriately with enquiries.
This role will also involve processing referrals, booking appointments, interpreters and transport for patients, ensuring confidentiality is maintained at all times.
The successful candidates will be able to provide high standard, smooth, efficient and organised administrative support at service level, liaising with the senior staff on duty. They will also be expected to manage day-to-day administrative duties to ensure the smooth running of the service.
Ability to use IT systems and databases and be able to demonstrate an understanding of quality control processes within the area of work.
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff, and their families.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process, new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
High-Cost Area Supplement - London
This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436).
The post holder will have previous experience of working in the provision of excellent customer care including the maintenance of records and with experience of working in an NHS environmentThe main responsibilities of the post:
• To be present in main reception area; to meet and greet visitors and relatives to the ward and offer assistance with any enquiries.
• To carry out daily administrative duties-including answering the telephone and signposting as appropriate, typing of letters, arranging appointments, developing and maintaining databases to support the clinical team in offering a high-quality service.
• Ordering of weekly clinical supplies and arranging medical equipment hire as and when required.
• To maintain the reception area to ensure that it is inviting and promotes the vision of the trust.
We ask that you can prioritise your workload, be a team player and able to use your own initiative and meet deadlines.
Please refer to the attached job description and person specification when completing your application. Please ensure you meet the person specifications and have the relevant qualifications required for the role.
If you are an overseas qualified nurse and wanting to start your journey to becoming a UK based registered nurse with the NMC, you can check whether you are eligible to be supported through our Capital Nurse consortium. Please visit;https://www.capitalnurselondon.co.uk/how-to-apply/. Whilst NELFT is happy to welcome overseas nurses we are unable to consider your application directly. You should submit your interest and apply through the Capital Nurse London group.
Previous applicants needn't apply.
This advert closes on Monday 13 May 2024