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Park Engineer

Job details
Posting date: 26 April 2024
Salary: Not specified
Additional salary information: Competitive
Hours: Full time
Closing date: 26 May 2024
Location: UK
Company: inploi
Job type: Permanent
Job reference: 75632234

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Summary

SummaryCome and join our One Great Team here at Haven as a Park Engineer

LocationOur Support Centre is in Hemel Hempstead, Herts, we operate a hybrid working model and have 700 amazing team members across our support centre.

GBR

Job Details

Park Engineer (Field Network Engineer)
Field Based (Up to 5 days onsite per week)
Competitive Annual Salary + Bonus and Benefits


About the role:
Our Park Engineers (AKA Field Network Engineers) play a crucial role in keeping things connected.  Whether splicing fibre or installing Cat5 cables, the need to maintain a strong and reliable network is pivotal as it helps to keep our guests and team happy.
If you enjoy solving networking issues, if you want a job with a wide range of opportunities and freedom, if pulling cable and terminating connections is your thing, then this job could be for you.

Your Opportunity:
In this role, you will:
Provide field-based, technical support to any one of our UK based parks
Support installation and certification of both fibre and copper structured cabling, including internal Cat5, external Cat5, 1308, 1128, multimode fibre and singlemode fibre.
Provide maintain and troubleshooting of network issues (Both copper and fibre)
Provide excellent customer service to our parks with a friendly can-do attitude
Ensure all work complies with Haven’s health and safety standards.
Collaborate closely with technology teams, park general managers, and third-party service providers to meet project goals.
Provide desk-side technical support on end-user computing (EUC), communications, and EPOS devices.

What we’d like you to bring:
The skills and experience we’d like to see from you:
Professional communication skills with a desire to put the customer first.
A broad technical background, with experience in both copper and fibre installation, maintenance and troubleshooting
Strong understanding of IT infrastructure and network principles, preferably within a leisure/hospitality context.
A valid driving license.
Desirable:
IPAF certification for powered access platforms
PASMA certification for working at height
First aid practitioner
Experience of working with EPOS equipment
Experience of working with building / architectural drawings or plans
Use of Fluke DTX/DSX equipment and proficient in producing test reports


What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.


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