Customer Service Consultant - Portsmouth
| Posting date: | 26 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 26 May 2024 |
| Location: | Portsmouth, PO1 1NB |
| Company: | TSB Bank |
| Job type: | Temporary |
| Job reference: | 30152-42445420 |
Summary
TSB Bank Plc
Job Title: Customer Service Consultant (12 months Fixed Term Contract)
Function: Branch Banking
Location: Portsmouth
Salary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits
At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community. We're looking for a Money Confidence Expert who is passionate about customer experience.
What we need today
To make sure you're set up for success you'll already have these skills and experience:
- Be great with people, have a talent for talking to people both in person and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- A desire to create a brilliant customer experience every time.
- Ability to help answer questions and sort out problems.
- Be a strong team player with a collaborative approach, working together to ensure the customer is always at the heart of everything you do.
- Are an expert in being Digital inside and out, embracing assisted self-serve helping customers digitally using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
Job Title: Customer Service Consultant (12 months Fixed Term Contract)
Function: Branch Banking
Location: Portsmouth
Salary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits
At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community. We're looking for a Money Confidence Expert who is passionate about customer experience.
What we need today
To make sure you're set up for success you'll already have these skills and experience:
- Be great with people, have a talent for talking to people both in person and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- A desire to create a brilliant customer experience every time.
- Ability to help answer questions and sort out problems.
- Be a strong team player with a collaborative approach, working together to ensure the customer is always at the heart of everything you do.
- Are an expert in being Digital inside and out, embracing assisted self-serve helping customers digitally using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.