Contracts Planner/Administrator
| Posting date: | 26 April 2024 |
|---|---|
| Salary: | £25,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | Bermondsey, London, SE16 3HH |
| Company: | Fawkes & Reece |
| Job type: | Permanent |
| Job reference: | VBM/CONPLAN_1714144953 |
Summary
Searching for a highly organised experienced construction planner/administrator to provide administrative support to the site to ensure smooth running of the site office in both East London and South East London.
PAY & HOURS:
- Hours - Full time - 8am- 4:30pm
- Salary: £25,000 - £30,000
- IMMEDIATE START
- Interviews via Teams Next Week
Duties:
- Co-ordinate and administrate an electrical contract within part of a team
- Make outbound calls to residents on a daily basis to accumulate bookings
- Receive inbound calls from residents on a daily basis to make bookings
- Ensure timely resolution of customer issues and inquiries that arise from appointments
- Develop and maintain help desk procedures and documentation
- Update spreadsheet with bookings times, dates and any other notes
- Diary management for the electricians on site
- Be proactive in making bookings and keeping dairies filled for engineers
- Coding up any works created from the bookings on a web based system, iWorld
- General Administration duties in the office
Requirements:
- Use of Excel and Outlook
- Experience in a help desk, telephone bookings and diary appointments
- Excellent problem-solving and decision-making abilities
- Exceptional customer service skills with a focus on resolving issues promptly and effectively
- Strong communication skills, both written and verbal
- Proactively and use of initiative thinking
- Work well under pressure
**MUST HAVE WORKED WITHIN CONSTRUCTION OR WITH A CONSTRUCTION COMPANY**
Next Steps:
If this seems like the role for you. Please get in touch and apply today at Fawkes & Reece London and speak to:
Victoria Mehmet
vmehmet@frlondon.co.uk
Fawkes & Reece is one of the UK's leading specialist construction recruitment consultancies. We provide staffing solutions within the construction industry on both a temporary and permanent basis, offering a consultative approach to our clients. By combining consistently high standards of delivery with strong enthusiasm and attention to detail, we have established a strong foothold in the construction industry as a leading consultancy.5m