Independence Support Assistant
| Posting date: | 26 April 2024 |
|---|---|
| Hours: | Part time |
| Closing date: | 26 May 2024 |
| Location: | Portsmouth, PO1 2EP |
| Company: | Portsmouth City Council |
| Job type: | Permanent |
| Job reference: | 3349 |
Summary
Independence Support Assistant (ISA)
Salary: Band 7 £29,777 to £33,945 p.a. (£24,143 - £27,522 for 30 hours)
30 hours per week
Portsmouth City Council
At Portsmouth City Council we're all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.
With a little over 207,000 residents and 8,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to multi-million-pound projects, our residents are at the heart of everything we do.
Your New Role
The Portsmouth City Council Carers Service provides support to unpaid carers through a range of services such as information and advice, access to breaks and group support and is part of Adult Social Care.
Working in a range of settings you will ensure that carers have the maximum choice, control and power over the support services they receive, helping them achieve the best possible outcomes as part of their caring role using as range of assessments and reviews. You will also provide advice and signposting or referrals to other services.
You will be responsible for managing a caseload of carers and at times, the person they are caring for identifying their individual needs, referring to other agencies where applicable, providing specific advice and information both over the phone and face to face visits in appropriate settings. You will ensure that all Portsmouth City adult protection policies, statutory responsibilities, and other Government guidance are adhered to, and concerns are raised in accordance with these policies. In addition, you will be required to carry out initial and regular reviews/updates to support plans to ensure they meet the changing needs and risk over time of the client.
The nature of this post will require flexibility to meet urgent work needs as they arise. This will inevitably entail some work outside normal office hours.
Please view the full details on the role here.
What you'll need to succeed
You will have good literacy and numeracy skills (A - C in Maths and English or equivalent qualification) as well as experience of working (paid or voluntary) in a care related field e.g., social care, health, therapeutic setting. You will have the ability to communicate sensitively positively and clearly to a wide range of people, as well as the ability to write clear, concise reports and letters and use IT systems. You will be approachable to vulnerable people and be able to acknowledge, respect and respond to individual differences and diversity requirements. You will be organised, calm under pressure and be able to meet deadlines. You will be flexible to work outside of normal office hours and be able to travel around the city to a range of locations including clients' homes. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Please view the full details of what you need to demonstrate in order to succeed in the role.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
What you'll get in return
We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:
- Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
- A fantastic pension which allows you the opportunity to pay in more for that greater return.
- Flexible working hours.
- Access to a wide range of training and development opportunities including apprenticeships.
- Extensive wellbeing support through the Employee Assistance Programme
- Discount on travel, travel loans and the bike loan scheme
- Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.
Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/
Application process:
Please read the full job profile (click here) for further details on the post to ensure your application matches the requirements of the role stated in the who is the person.
Remember to demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. This is important or you are likely not to be shortlisted. Please read alongside the 'How to apply' information on the careers page. Please do not just submit a CV.
You may wish to attach an additional letter or document to supplement your application.
DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.
Portsmouth City Council is committed to safeguarding and promoting the welfare of 'adults at risk' and expects all staff and volunteers to share this commitment.
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
Closing time/date: 12 May 2024 @ 23.59 pm.
A commitment to our values
We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.