Team Manager (XN05)
| Posting date: | 26 April 2024 |
|---|---|
| Salary: | £28,407.00 to £34,581.00 per year |
| Additional salary information: | £28407.00 - £34581.00 a year |
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | Leeds, LS9 7TF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9298-PATH-324 |
Summary
Responsible for the general administration of the department systems and procedures and day to day management, monitoring and allocation of work to the team ensuring that they have clear roles and responsibilities and work as a team to meet departmental goals and objectives. Manage the co-ordination of the CSR service Responsible for the staff development of the team in order to maximise the quality of services provided and enhance the competence of the staff. Conduct appraisals and monitor and review the performance of the individuals within the team, taking action as appropriate. Effectively manage annual leave and sickness absence of the team. Ensure that the team are supported through any period of change and that any interpersonal conflict is identified and minimised. Ensure that all information and changes in procedures are communicated effectively and accurately to ensure appropriate implementation. The post holder is required to plan, prioritise, organise, implement, review and maintain systems and procedures to ensure an effective and efficient service. Responsible for administration projects and identified pieces of work and able to assimilate, summarise and present information effectively in order to support project work and reports. Ensure that appropriate confidentiality is maintained. Plan, organise and attend workshops and events as directed and in accordance with standard office procedures. Responsible for compiling and producing timely and accurate specialised monthly reports and statistics as required by the service. Ensure all ad hoc requests for help are given due consideration and actioned where this would not compromise the overall service provision. Responsible for the management and maintenance of the IT record systems in the Department. Ensure that all established systems relating to departmental policies and procedures are complied with. Report equipment faults using approved documents. Work with the management team to ensure the efficient and effective use of available resources and achievement of financial targets. Identify and develop methods of collection of information for the Pathology CSU. Regular review of the service provided, implement new monitoring and satisfaction surveys as required and scheduling of work of the team and attend and contribute to meetings to discuss the information produced. To provide reports and recommendations on issues through review and analysis of data across varying aspects including but not limited to Datix, Q-pulse, H&S Audits, staff communications, training and appraisals, customer perceptions and complaints. Production of management cases (conduct, capability, absence management related). Conducting meetings and produce business cases where required. Other duties at a comparable level of responsibility as required to meet the needs of the service. In undertaking this role the post holder will: Take responsibility for own learning and development and demonstrate a willingness to learn and develop own skills and undertake training courses. Show commitment to working as a team by working with colleagues in the organisation and the wider healthcare community. Respect patient and staff confidentiality. Use resources available in an effective and efficient manner. Respect and treat with dignity and fairness staff, patients, public and carers. Be approachable at all times. Accept responsibility for own work. Show effective leadership involving appropriate delegation, involvement of team members in achieving goals, inclusion in decision making processes and motivation and developing staff. Excellent written and verbal communication skills with the ability to compose own written communications, and ensure all communication is clear, concise, timely, well presented and produced in line with standard procedures. Remain calm and courteous at all times, even when handling difficult situations. Be able to provide empathy and emotional support when necessary, occasionally in distressing and emotional circumstances. Plan and prioritise own work and that of staff to meet agreed deadlines or service requirements and evaluate performance against deadlines. Co-ordinate on-going activities and projects in a structured and timely manner. Have the ability to use good IT skills and computer literacy and train and develop others in this, produce and format complex documents, create and design spread sheets and manipulate data. Manage information effectively including maintenance of records both manually and electronically, research, collate and provide accurate information in a timely manner and disseminate appropriately, maintain security of data, dispose, and destroy information following appropriate procedures. Use initiative under pressure and to solve complex problems and be able to work without supervision. Be flexible in working hours and in approach to new ideas. Accept the need for change and help others to adjust. Create and maintain environments and practices that support and promote the health and safety of individuals. Respond positively to complaints, including their timely investigation and learning from them.