Mortuary Administrative Assistant
| Posting date: | 26 April 2024 |
|---|---|
| Salary: | £27,948.00 to £29,468.00 per year |
| Additional salary information: | £27948.00 - £29468.00 a year |
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | London, SE1 7EH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9196-24-1053 |
Summary
Key Relationships Mortuary Assistant, Anatomical Pathology Technologists, Bereavement Officers, Service Manager, Consultants, Junior Doctors, Nurses, Medical and Nursing Students, Biomedical scientists and various external stakeholders; Funeral Directors, Coroners Officers, Police Officers. Duties and Responsibilities Organisational and Administrative To organise the office work area To establish and maintain high standards of work within the office area. To ensure that records are kept up to date and stored safely to ensure compliance with good working practices for the standards of ISO accreditation and the Human Tissue Authority (HTA) codes of practice. To organise the daily case list in consultation with the APT staff. To liaise with and book appointments for funeral directors and/or family to collect deceased patients from Guys and St Thomas Mortuaries. To management appointment diaries To book viewings as required and liaise with relevant stakeholders to ensure adequate attendance by qualified staff. To maintain professional links with external statutory offices concerned with the administration of death by communicating in an effective and professional manner. To book groups attending the Mortuary for lectures in consultation with APT staff. To provide secretarial assistance to the department and management team. To organise patient transfers when required To maintain the departmental filing systems to an acceptable standard in order to comply with ISO and HTA standards. To ensure the provision of effective telephone answering service for department. To issue official documentation from the department under the direction of APTs. To maintain professional competency and dexterity in those precision based physical tasks, e.g. keyboard skills and maintain the levels of concentration required maintaining a quality service. To take minutes at meetings as required To identify and participate in audits within the department To adhere to all departmental standard operating procedures, policies and health and safety regulations. To keep the workplace and work areas clean and tidy To control access to the Mortuary within working hours. Clinical and Laboratory Informatics To arrange for the safe collection and transportation of human tissue and samples and to maintain accurate records of dispatch and receipt To take case referrals from external service users in liaison with the APTs. To obtain relevant clinical information as required for cases including collection from departments if required. To enter data onto the Mortuary and Bereavement Microsoft CRM system correctly and with care Procurement To assist the APTs in requisitioning and maintaining adequate supplies of office and Mortuary consumables To assist with liaison and emergency call out of engineers and companies related to Mortuary equipment. To maintain adequate levels of up to date printed stores Quality To establish and maintain high standards of work in the office and to ensure effective liaison between the Mortuary and all its stakeholders. To be aware of the requirements of data protection To attend departmental meetings as required To adhere to all regulations as set out by the HTA