Customer Arcade Assistant
| Posting date: | 26 April 2024 |
|---|---|
| Salary: | £12.54 per hour |
| Additional salary information: | £12.54 per hour |
| Hours: | Part time |
| Closing date: | 24 May 2024 |
| Location: | City of Edinburgh, EH7 5TS |
| Company: | Buzz Group |
| Job type: | Permanent |
| Job reference: | ORG4247-AM1038776EdiCAA |
Summary
Do you have an interest in gaming and new technology? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!
Join us as a Slots Host in our Meadowbank Club offering a 16 Hour contract which is fully flexible over 7 days.
The Role You’ll Play
As Slots Host, you’ll provide excellent customer service within our Machines Arcade by promoting and demonstrating our wide range of exciting games. You’ll show an outstanding knowledge of the games on offer and are able to easily explain them to the Customers.
Hit the Jackpot with Our Benefits
In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. This means you’ll have access to:
Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
My Eva – an online financial expert to help with any money-related matters
Buzz Brights Apprenticeships including – Customer Service Level 3
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Pension Scheme
Your Responsibilities as Part of Our Team
Demonstrating how to enjoy the games on offer
Providing new member tours with a clear, exciting and engaging explanation of what's on offer
Maintaining an understanding of First Level Fault Fixing on Machines to resolve basic faults, if you're unable to fix the issue, escalating to relevant parties
Playing a part in securely collecting money from the machines on a daily/weekly basis
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
You can build a strong rapport with Customers and are always polite and engaging
You can tailor your approach when speaking to different Customers
You go the extra mile for your Customers and Colleagues
A basic knowledge of gaming environments is beneficial for your role
A positive approach to daily tasks and commitment to meeting your targets
Applicants must be 18+
Join us as a Slots Host in our Meadowbank Club offering a 16 Hour contract which is fully flexible over 7 days.
The Role You’ll Play
As Slots Host, you’ll provide excellent customer service within our Machines Arcade by promoting and demonstrating our wide range of exciting games. You’ll show an outstanding knowledge of the games on offer and are able to easily explain them to the Customers.
Hit the Jackpot with Our Benefits
In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. This means you’ll have access to:
Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
My Eva – an online financial expert to help with any money-related matters
Buzz Brights Apprenticeships including – Customer Service Level 3
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Pension Scheme
Your Responsibilities as Part of Our Team
Demonstrating how to enjoy the games on offer
Providing new member tours with a clear, exciting and engaging explanation of what's on offer
Maintaining an understanding of First Level Fault Fixing on Machines to resolve basic faults, if you're unable to fix the issue, escalating to relevant parties
Playing a part in securely collecting money from the machines on a daily/weekly basis
Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
The Winning Combination We’re Looking For
You can build a strong rapport with Customers and are always polite and engaging
You can tailor your approach when speaking to different Customers
You go the extra mile for your Customers and Colleagues
A basic knowledge of gaming environments is beneficial for your role
A positive approach to daily tasks and commitment to meeting your targets
Applicants must be 18+