Community Centre Assistant (North and East London)
| Posting date: | 26 April 2024 |
|---|---|
| Salary: | £25,995 to £28,427 per year |
| Additional salary information: | £25,995 - £28,427 per annum depending on experience plus Essential Car User allowance (£1,300 per annum)* |
| Hours: | Full time |
| Closing date: | 12 May 2024 |
| Location: | North London, London |
| Remote working: | On-site only |
| Company: | L&Q Group |
| Job type: | Permanent |
| Job reference: |
Summary
Community Centre Assistant (North and East London)
Title: Community Centre Assistant (North and East London)
Contract Type: Permanent Full Time
Hours of Work: 35 hours per week (including ad hoc evening and weekend work as required)
Location: Mobile across North and East London
Salary: £25,995 - £28,427 per annum depending on experience plus Essential Car User allowance (£1,300 per annum)*
Role Profile - Community Centre Assistant.docx
Closing date for completed applications: 12th May at 11:59 pm
**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
We currently have an opportunity for a Community Centre Assistant to join our L&Q Foundation team.
The L&Q Foundation was set up ten years ago, bringing all our social and economic programmes under one departmental roof to maximise our impact on residents and communities. L&Q Foundation overseas programmes to support tenants and their families, offering employment and tenancy support services and developing aspirational and educational opportunities. Our motivation is to create positive, lasting change for our residents to help them live healthy, independent lives in thriving communities.
The Community Centre Assistant is an integral part of the wider Community Asset London Team who look after 7 community centres across a varied geographical area. This role will focus on centres in North and East of London but will be required to provide cover for other centres ad hoc, and therefore access to a car is essential.
The role will provide operational support to the day-to-day running of the centres, with specific responsibility for the set-up, reporting repairs, cleanliness, and providing support during events, as well as health & safety and general building maintenance. There will also be a requirement to move and set up equipment, such as chairs, tables, and technical appliances.
This is a great role for someone who is customer focused and loves interacting with people. L&Q’s Community centres are at the heart of the community and no two days are the same. Take a look on our website to find out more https://www.lqgroup.org.uk/landq-foundation/community-centres
The key responsibilities of the Community Centre Assistant include:
· Weekly travel to centres across the portfolio to complete and record H&S, compliance checks and building safety for the centre
· Setting up rooms as per booking requirements
· Setting up refreshments
· General cleaning and maintenance
· Providing excellent customer support to users
· Take responsibility for opening and closing the building, this can include evenings and weekends as required.
To be successful in the role you will be a strong team player with a passionate and positive attitude and be able to demonstrate:
· Strong customer service skills with experience delivering customer focused services in a public facing environment
· Good communication skills
· Previous caretaking experience or similar
· Ability to prioritise and organise own workload, with a flexible and dynamic approach to work
· Ability and willingness to travel
Why work for L&Q?
L&Q is Great Places to work certified (2023) and for the fifth year in a row, we have been recognised as one of the UK’s Best Workplaces for Women in the super large category.
The successful candidate will have access to our full suite of benefits, which includes;
· Annual leave starting at 28 days and increasing to 31 days after 3 years continuous service
· Excellent Pension Scheme – double contribution up to 6%
· Generous non-contributory life Assurance
· An Employee Assistance Programme
· Recognition bonus scheme (spot awards)
· Strong family friendly policies
· A range of diverse networking groups to join, Kaleidoscope, Inspire & Spectrum
· Up to 21 hours per year to volunteer with the charity of your choice
· Commitment to Learning & Development
If you are interested in the role and have the experience required, then apply without delay!
For this post the successful candidate will need to apply for a Disclosure Barring Service certificate (DBS) to enable them to work within the team. Further information about the Disclosure scheme can be found at http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/
*This post is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will be required to hold a full driving license and have access to a vehicle that is insured for Business Use. ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
Title: Community Centre Assistant (North and East London)
Contract Type: Permanent Full Time
Hours of Work: 35 hours per week (including ad hoc evening and weekend work as required)
Location: Mobile across North and East London
Salary: £25,995 - £28,427 per annum depending on experience plus Essential Car User allowance (£1,300 per annum)*
Role Profile - Community Centre Assistant.docx
Closing date for completed applications: 12th May at 11:59 pm
**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
We currently have an opportunity for a Community Centre Assistant to join our L&Q Foundation team.
The L&Q Foundation was set up ten years ago, bringing all our social and economic programmes under one departmental roof to maximise our impact on residents and communities. L&Q Foundation overseas programmes to support tenants and their families, offering employment and tenancy support services and developing aspirational and educational opportunities. Our motivation is to create positive, lasting change for our residents to help them live healthy, independent lives in thriving communities.
The Community Centre Assistant is an integral part of the wider Community Asset London Team who look after 7 community centres across a varied geographical area. This role will focus on centres in North and East of London but will be required to provide cover for other centres ad hoc, and therefore access to a car is essential.
The role will provide operational support to the day-to-day running of the centres, with specific responsibility for the set-up, reporting repairs, cleanliness, and providing support during events, as well as health & safety and general building maintenance. There will also be a requirement to move and set up equipment, such as chairs, tables, and technical appliances.
This is a great role for someone who is customer focused and loves interacting with people. L&Q’s Community centres are at the heart of the community and no two days are the same. Take a look on our website to find out more https://www.lqgroup.org.uk/landq-foundation/community-centres
The key responsibilities of the Community Centre Assistant include:
· Weekly travel to centres across the portfolio to complete and record H&S, compliance checks and building safety for the centre
· Setting up rooms as per booking requirements
· Setting up refreshments
· General cleaning and maintenance
· Providing excellent customer support to users
· Take responsibility for opening and closing the building, this can include evenings and weekends as required.
To be successful in the role you will be a strong team player with a passionate and positive attitude and be able to demonstrate:
· Strong customer service skills with experience delivering customer focused services in a public facing environment
· Good communication skills
· Previous caretaking experience or similar
· Ability to prioritise and organise own workload, with a flexible and dynamic approach to work
· Ability and willingness to travel
Why work for L&Q?
L&Q is Great Places to work certified (2023) and for the fifth year in a row, we have been recognised as one of the UK’s Best Workplaces for Women in the super large category.
The successful candidate will have access to our full suite of benefits, which includes;
· Annual leave starting at 28 days and increasing to 31 days after 3 years continuous service
· Excellent Pension Scheme – double contribution up to 6%
· Generous non-contributory life Assurance
· An Employee Assistance Programme
· Recognition bonus scheme (spot awards)
· Strong family friendly policies
· A range of diverse networking groups to join, Kaleidoscope, Inspire & Spectrum
· Up to 21 hours per year to volunteer with the charity of your choice
· Commitment to Learning & Development
If you are interested in the role and have the experience required, then apply without delay!
For this post the successful candidate will need to apply for a Disclosure Barring Service certificate (DBS) to enable them to work within the team. Further information about the Disclosure scheme can be found at http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/
*This post is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will be required to hold a full driving license and have access to a vehicle that is insured for Business Use. ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.