Operations Manager
| Posting date: | 26 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 14 May 2024 |
| Location: | Dorchester, DT2 7JG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0764-24-0002 |
Summary
The Operations Manager is responsible for: a. Supporting the Business Manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities b. Supporting the Business Manager with bookkeeping, payroll and other financial functions of practice management c. Providing leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times d. Overseeing the administrative elements of QOF, liaising with GPs, nursing staff, dispensary staff and administrators to reach QOF targets e. Overseeing the administrative elements of other reporting requirements, for example NWRS and Local Enhanced Services. f. Implementing systems to ensure compliance with CQC regulations and standards g. Reviewing and regularly updating job descriptions and person specifications ensuring all staff are legally and gainfully employed h. Acting as the lead for recruitment including pre-employment checks and DBS i. Evaluating, organising and overseeing the staff induction programme j. Implementing and embedding an effective staff appraisal process k. Implementing and embedding an effective practice and staff development plan, including mandatory training for all staff (clinical and administrative) whilst maintaining a robust training record l. Actively supporting and developing practice team leads m. Implementing effective systems for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare n. Leading the management of the clinical system, ensuring IT security and IG compliance at all times and responding to and resolving all local IT issues o. Actively encouraging and promoting the use of patient online services p. Updating and acting as the focal point for the practice website and social media sites q. Guiding staff and developing searches and audits on the clinical system r. Reviewing and updating clinical templates ensuring they relate to current practice s. Marketing the practice appropriately to ensure patient population is stable or increasing t. Managing the maintenance of the practice building to ensure safe delivery of services u. Managing contracts for and highlighting issues with services i.e., cleaning, gardening, window cleaning etc. v. Overseeing the organization and successful implementation of events such as annual flu and covid vaccination programmes. w. Ensuring the staff implement the practice wide approach to the management of all patient services matters x. Managing DNAs, providing data and planning tools coupled with liaison with referred repeat offenders y. Managing the organisation and administration of various practice meetings Generic responsibilities are listed on the attached job description. Candidates are advised to read the full job description and person specification before applying. Applications by CV should be accompanied by a covering letter identifying why they feel they are a suitable candidate.