999 Ambulance Dispatcher - York | Yorkshire Ambulance Service NHS Trust
| Posting date: | 25 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 Per annum |
| Hours: | Part time |
| Closing date: | 25 May 2024 |
| Location: | York, YO30 1XW |
| Company: | Yorkshire Ambulance Service NHS Trust |
| Job type: | Permanent |
| Job reference: | 6261787/174-EOCDISPATCHER-250424 |
Summary
We are currently looking for Dispatchers in our Emergency (999) Operations Centre based in York.
You would become part of a team delivering an invaluable service to patients of Yorkshire. We are an ambitious and challenging organisation which has a passion for high quality patient care.
If successful at the shortlisting stage, you will be invited to attend an assessment day on Saturday 18 May 2024 at our Headquarters in Wakefield.
We have a variety of working options available to suit you that can be discussed at interview, which may include working unsociable hours, weekends, Bank Holidays and the Christmas/New Year period.
Dispatchers are responsible for the co-ordination and deployment of all Accident and Emergency ambulance resources to meet the demands of the service and to ensure we get help to patients as soon as possible.
Using the Computer Aided Dispatch System, you will constantly monitor the service response times to patients.
You will be liaising directly with ambulance staff out on the road to ensure patients receive the best response to their needs.
You would be expected to work a shift pattern which will include working unsociable hours, weekends, Bank Holidays and the Christmas/New Year period. This includes up to a maximum of 4 night shifts in a week on 8, 10 or 12 hour shifts. You would therefore need to be able to make your way to and from work at various times of the day and night.
What we can offer:
• Flexible working including part-time hours
• 27 days annual leave, increasing to 33 with service (pro rata for part time).
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms, mobile phone, and insurance.
• Dedicated employee assistance and counselling service.
• Opportunities for progression and development through ongoing training.
• Full YAS uniform included.
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,200 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our values:Compassion, One Team, Integrity, Innovation, EmpowermentandResilienceare at the heart of all we do.
EOC Dispatchers undertake a four week in-house training course which includes classroom training with assessments which you will need to pass for your employment to continue.
After the initial training period, you will then be mentored by an experienced EOC Dispatcher for approximately 8-10 weeks whereby you would have undergone written and observational assessments to support your development before being signed off as a competent EOC Dispatcher.
Please see attached Job Description for details.
Please note, those successful at the shortlisting stage will be required to undertake an assessment, which you will need to pass to be offered an interview on the 18th May.
EOC training courses are from June 2024 onwards and will require 100% attendance.
Please note that should your application be unsuccessful feedback will not be given.
Previous applicants who have been unsuccessful at interview (for 999 Emergency Call Handler or Dispatcher) may not re apply within 3 months of the interview date.
Previous applicants who have been unsuccessful in the training course for Dispatch/EOC within the last 6 months need not apply.
This advert closes on Monday 6 May 2024