Health Care Navigator
| Posting date: | 25 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 19 May 2024 |
| Location: | Hull, HU3 1DS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0853-24-0003 |
Summary
The following are the core responsibilities of the care navigator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels. Process and effectively signpost patients to the appropriate healthcare professional, depending on the presenting condition Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately Process patient requests for appointments Process repeat prescription requests Initiate contact with and respond to requests from patients, team members and external agencies Photocopy documentation as required Input data into the patients healthcare records as necessary Manage all queries as necessary in an efficient manner Support all clinical staff with general tasks as requested Action incoming emails when necessary Scan patient-related documentation and attach scanned documents to patients healthcare records Complete opening and closing procedures in accordance with the duty rota Maintain a clean, tidy, effective working area at all times Undertake all mandatory training and induction programmes