Strategic Lead for business support service
| Posting date: | 25 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 25 May 2024 |
| Location: | Gateshead, NE8 1HH |
| Remote working: | On-site only |
| Company: | The Jeya Group Ltd |
| Job type: | Temporary |
| Job reference: |
Summary
We are looking for Strategic Lead for business support service.
What we want you to do:
1. To act as a member of the Senior Management Team and take a lead role in developing and implementing strategies, policies and plans related to the business support function.
2. Provide specialist knowledge, challenge, and support to the senior management team to support and shape business development and improvement.
3. Have direct line management for business support function and associated management responsibilities.
4. To take the lead in ensuring business improvement, transformation, delivery activities/programmes and
strategic quality assurance activity is planned and coordinated effectively to ensure the best outcomes and
inspection readiness.
5. Lead service improvement activity and quality assurance frameworks in relation to the business support
function across the service and implement the framework and systems to manage progress against targets,
where appropriate learning from best practice locally and nationally.
6. Continuously review, maintain, monitor and evaluate systems and processes to ensure they are streamlined
and eliminate duplication and develop systems and business models for ensuring value for money in all
service provision ensuring technology supports and improves service delivery.
7. To monitor and report on allocated budgets to ensure cost effectiveness and efficiency.
8. Adopt and apply required programme / project management techniques proportionately to lead
improvement projects with demanding priorities and system/service cross functional change.
9. To represent the service on corporate responsibility such as health and safety, business continuity and
emergency planning objectives to ensure they are met on behalf of the service.
10. Act as the service risk management lead and address areas of non-compliance following audits where
relevant to Business Support Service.
11. Horizon scan for new approaches and opportunities, learning from others in the region and beyond, feeding
back on developments, ideas and driving these forwards.
12. Benchmark best practice and create innovative ways to solve business problems, including methods and
alternative delivery models that are untested within the service.
13. Develop and implement systems for measuring and reporting progress to ensure new business ideas and
solutions are realised.
14. Establish monitoring and evaluation systems to measure activities against targets/timescales providing a
wide range of financial and performance data and reports for business monitoring purposes.
15. Suchotherresponsibilitiesallocatedwhichareappropriatetothegradeofthepost.
What you need to be successful ... the essentials Qualifications
Educated to a degree level in a relevant subject or Level 5 Qualification in management or equivalent
Knowledge
Extensive knowledge of Children’s Social Work systems and procedures
Transformational Change
Quality Assurance systems and functions
Financial procedures and or regulations
Highly developed analytical skills with an ability to target information for different audiences.
Ability to work with competing demands in a fast-moving environment.
Ability to deliver effective working relationships across agency boundaries
Experience
Leading and motivating teams.
Developing and delivering on strategic visions and plans
Innovating new service delivery models and implementing change projects
Project management, including the introduction of new systems and technology
Delivering within tight deadlines and targets
Writing and delivering reports to high profile forums
Management and monitoring of budgets.
Human resource management and effective performance management
Implementation and development of manual and computerised systems
Job Type: Temporary contract
Pay: £35.53 per hour
What we want you to do:
1. To act as a member of the Senior Management Team and take a lead role in developing and implementing strategies, policies and plans related to the business support function.
2. Provide specialist knowledge, challenge, and support to the senior management team to support and shape business development and improvement.
3. Have direct line management for business support function and associated management responsibilities.
4. To take the lead in ensuring business improvement, transformation, delivery activities/programmes and
strategic quality assurance activity is planned and coordinated effectively to ensure the best outcomes and
inspection readiness.
5. Lead service improvement activity and quality assurance frameworks in relation to the business support
function across the service and implement the framework and systems to manage progress against targets,
where appropriate learning from best practice locally and nationally.
6. Continuously review, maintain, monitor and evaluate systems and processes to ensure they are streamlined
and eliminate duplication and develop systems and business models for ensuring value for money in all
service provision ensuring technology supports and improves service delivery.
7. To monitor and report on allocated budgets to ensure cost effectiveness and efficiency.
8. Adopt and apply required programme / project management techniques proportionately to lead
improvement projects with demanding priorities and system/service cross functional change.
9. To represent the service on corporate responsibility such as health and safety, business continuity and
emergency planning objectives to ensure they are met on behalf of the service.
10. Act as the service risk management lead and address areas of non-compliance following audits where
relevant to Business Support Service.
11. Horizon scan for new approaches and opportunities, learning from others in the region and beyond, feeding
back on developments, ideas and driving these forwards.
12. Benchmark best practice and create innovative ways to solve business problems, including methods and
alternative delivery models that are untested within the service.
13. Develop and implement systems for measuring and reporting progress to ensure new business ideas and
solutions are realised.
14. Establish monitoring and evaluation systems to measure activities against targets/timescales providing a
wide range of financial and performance data and reports for business monitoring purposes.
15. Suchotherresponsibilitiesallocatedwhichareappropriatetothegradeofthepost.
What you need to be successful ... the essentials Qualifications
Educated to a degree level in a relevant subject or Level 5 Qualification in management or equivalent
Knowledge
Extensive knowledge of Children’s Social Work systems and procedures
Transformational Change
Quality Assurance systems and functions
Financial procedures and or regulations
Highly developed analytical skills with an ability to target information for different audiences.
Ability to work with competing demands in a fast-moving environment.
Ability to deliver effective working relationships across agency boundaries
Experience
Leading and motivating teams.
Developing and delivering on strategic visions and plans
Innovating new service delivery models and implementing change projects
Project management, including the introduction of new systems and technology
Delivering within tight deadlines and targets
Writing and delivering reports to high profile forums
Management and monitoring of budgets.
Human resource management and effective performance management
Implementation and development of manual and computerised systems
Job Type: Temporary contract
Pay: £35.53 per hour