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IT Technician - Access and Identity

Job details
Posting date: 25 April 2024
Salary: £25,147.00 to £27,596.00 per year
Additional salary information: £25147.00 - £27596.00 a year
Hours: Full time
Closing date: 07 May 2024
Location: Manchester Wythenshawe,, M23 9NR
Company: NHS Jobs
Job type: Permanent
Job reference: C9349-24-1874

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Summary

Use a library of knowledge as reference when supporting service users.Action the resolution of incidents, problems and requests in an efficient and professional manner, whilst conforming to Trust and departmental standards, service agreements, policies, procedures and working practices, escalating and seeking further advice and information within Informatics, when necessary. efficient, responsive and effective delivery of the Infrastructure and continuity serviceAssist in the administration of Service Desk applications including the Informatics ServiceDesk software and Informatics telephony call logging system ensuring that they aremaintained to a high standardUndertake designated operational and data administration tasks for systems / computerslocated within the Trusts corporate Computer Room facilities in an efficient, timely andappropriate manner in line with Trust policies and proceduresAssist in the provision of an appropriate level of operating system support for all multi-user systems within the Trust. Perform special operational duties under guidance from appropriate personnel. To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the NHS England website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

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