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Disrepair Officer/Surveyor – Property Services

Job details
Posting date: 25 April 2024
Salary: £20.67 per hour
Additional salary information: per hour PAYE
Hours: Full time
Closing date: 24 May 2024
Location: Greenwich, Thamesmead, SE288BF
Company: Triumph Consultants Ltd
Job type: Temporary
Job reference: Greenwich RQ1257348

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Summary



What's involved with this role:

Interim Disrepair Officer/Surveyor – Property Services

Job Ref: Greenwich RQ1257348

Pay Rate: £20.67 per hour PAYE

Hours per week: 35 Monday – Friday, normal working hours

Role Length: This opening assignment is for 2 months

City: Greenwich, Thamesmead

The purpose of the role is to be responsible for delivering strategic client side activity for the asset management service, including, quality inspections and performance monitoring, investigating and resolving complex customer complaints, tackling statutory disrepair cases and responding to Ombudsman enquiries relating to the repairs service.

Key Responsibilities:

To provide a comprehensive specialised technical service to ensure that potential disrepairs, statutory nuisance, structural repairs and insurance claims against the Royal Borough of Greenwich are dealt with professionally in accordance with procedures.
Manage and monitor works in relation to structural, insurance schemes and disrepair procedures.
Work with ordering and delivery managers to achieve a level of quality and consistency within the repairs service, agreeing action to improve service delivery.
Supervise, provide instructions and guidance to up to 50 internal/external contractor staff, working in a number of dispersed locations, to ensure that work is completed on time, to a high specification and is carried out in accordance with relevant Health and Safety standards.





NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Hold a full valid driving licence and have a vehicle

Qualifications:

Qualified surveyor who is familiar with the Homes (fit for human habitation) act 2018.
Hold a valid asbestos awareness certificate Duty to Manage.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Familiar with the Homes (fit for Human Habitation) Act 2018.
Able to report on KPI and customer satisfaction targets for the repairs service and assist in the preparation of statistical and performance reports.
Able to maintain a comprehensive and working knowledge of relevant legislation, local documentation and court procedures and to liaise with legal colleagues on individual cases ensuring that relevant legislation is adhered to in respect of disrepair to avoid unnecessary litigation.
Ability to produce accurate photographic records to support casework in Court, assist stock condition purposes and to ensure recharges for repairs can be collected effectively.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

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Job Ref: Greenwich RQ1257348


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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