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Front of House Assistant

Job details
Posting date: 24 April 2024
Salary: £12 to £12 per hour
Hours: Full time
Closing date: 07 May 2024
Location: Cambridge CB2 0BA
Remote working: On-site only
Company: Sodexo
Job type: Permanent
Job reference: SDX/TP/1962259/125408

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Summary

NEW OPENING - NEW SITE- NEW OPPORTUNITIES

Sodexo are on the look out for a Front Of House Assistant in Cambridge CB2 0BA If you are a friendly and organised individual who could be the face of our prestigious corporate site and you are a master multi tasker, then we want to hear from you! Join us to create a positive first impression to our clients and visitors and be the heartbeat of our front desk!

What you’ll do:

Act as an “Oracle” for all the services, products in the building.
Support positive relationships with key client stakeholders and colleagues
Ensuring that self, colleagues, and guests are working within a safe environment. That any unsafe practices are raised to appropriate members of the team to rectify
To ensure that the site rules are enforced
Compliance with all Service Level Agreements (SLAs)
Greet and welcome guests with warmth and professionalism
Manage incoming calls and direct them to the appropriate department
Maintain a tidy and inviting reception area
Assist in administrative tasks such as data entry and scheduling
Be the go-to person to providing information and assistance
What you bring: 

Excellent interpersonal and communication skills

Proficient in handling multi line phone systems

Strong organisational abilities and attention to detail

Positive attitude and a passion for customer service

Previous experience in a similar role is a plus

A hands on approach

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a 24hr virtual GP Service
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
Save for your future by becoming a member of the Mercer Aspire Pension Plan
A death in Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

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