Support worker
| Posting date: | 24 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 24 May 2024 |
| Location: | Bedford, Bedfordshire |
| Remote working: | On-site only |
| Company: | The Rhema Projects LTD |
| Job type: | Contract |
| Job reference: |
Summary
Full time, Part-time and or Bank Positions available
Location: 12 Woburn Road or any other current or future premises of the company
Accountable to: Operations Manager
Salary: Dependent on experience
MAIN PURPOSE OF THE JOB
To provide support of service users residing within The Rhema Projects in line with the organisations aim to provide a high quality, reliable support service tailored to suit each of our service users individual care plans and to promote independence.
DUTIES AND RESPONSIBILITIES
• To attend to assigned shifts at residential units and follow the processes and procedures in place to ensure that young people are safeguarded, and their needs and welfare are met.
• Open post and distribute as necessary
• Clean unit and ensure it is tidy at all times
• When a young person moves out, clean room and prepare it for the next young person
• Regular welfare checks on young people
• Check medication sheet for young people and administer medication if required
• Look in diary for appointment information and attend appointments as required
• Check your email
• Complete verbal and written handover with members of staff
• Keep the office door open and respond to young peoples’ requests appropriately
• Filing, typing, petty cash administration
• Assist service users to carry out their daily activities i.e. college/school/appointments
• To write contact sheets for each young person and a handover record at the end of the shift
• To promote independence/life skills, working though independence booklet, completing key-work sessions and completing all relevant paperwork
• Multi-agency working – liaise with all professionals involved with the young people
• To demonstrate understanding and awareness of The Rhema Projects equal opportunity policy and be able to put this into practice in a working environment
• To contribute to the protection of individuals from abuse, adhering to safeguarding legislation
• To attend meetings to contribute to the effectiveness of support delivery
• To undertake any training required to perform the role more effectively, acknowledging any deficits in practice or knowledge and identifying any training needs
WORKING RELATIONSHIPS
The Rhema Projects Limited (TRP) staff and young people
OTHER
This is not meant to be an exhaustive list; the job holder may be required to undertake such other duties as management may from time to time reasonable require.
CONFIDENTIALITY
Attention is drawn to the confidential aspects of this job and your personal responsibility and liability under the Data Protection Act 1998. Matters of a confidential nature, including information relating to young people or staff, must not under any circumstances be divulged to any unauthorised person. Breaches in confidence will result in disciplinary action, which may result in dismissal. In exceptional circumstances this could result in a prosecution for an offence of action for civil damages under the Data Protections Act 1998.
REVIEW
These guidelines are provided to assist in the performance of the contract but are not a firm condition of the contract. This job description will be reviewed as necessary to meet the needs of the service in consultation with the post holder.
APPRAISAL
TRP operates a system of individual performance review/appraisal for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service needs.
CODE OF CONDUCT FOR PROFESSIONAL GROUP
All members of staff are required to work in accordance with their professional group’s code of conduct if they have one. This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
CONFLICT OFINTEREST
You may not without the consent of TRP engage in any outside employment. You must declare to the operations manager all private interests, which could potentially result in personal gain because of your employment position within TRP. Interests that might appear to be in conflict should also be declared.
DISCLOSURE AND BARRING SERVICE
It is a requirement of this position that a DBS at the enhanced level is undertaken.
GENERAL RESPONSIBILITIES
• Company policies and procedure - To adhere to TRP agreed policies and procedures.
• Confidentiality - To protect the confidentiality of information relating to TRP young people and Staff
• Quality - To provide a quality service.
• Health and Safety -To share responsibility for abiding by Health and Safety policies and regulations.
• Lone Working - You may have to work alone, and therefore you are required to adhere to the relevant lone working policy.
• Risk Management - All members of staff have a responsibility to report all accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.
The Rhema Projects Limited retains the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary between locations and according to business necessity.
Location: 12 Woburn Road or any other current or future premises of the company
Accountable to: Operations Manager
Salary: Dependent on experience
MAIN PURPOSE OF THE JOB
To provide support of service users residing within The Rhema Projects in line with the organisations aim to provide a high quality, reliable support service tailored to suit each of our service users individual care plans and to promote independence.
DUTIES AND RESPONSIBILITIES
• To attend to assigned shifts at residential units and follow the processes and procedures in place to ensure that young people are safeguarded, and their needs and welfare are met.
• Open post and distribute as necessary
• Clean unit and ensure it is tidy at all times
• When a young person moves out, clean room and prepare it for the next young person
• Regular welfare checks on young people
• Check medication sheet for young people and administer medication if required
• Look in diary for appointment information and attend appointments as required
• Check your email
• Complete verbal and written handover with members of staff
• Keep the office door open and respond to young peoples’ requests appropriately
• Filing, typing, petty cash administration
• Assist service users to carry out their daily activities i.e. college/school/appointments
• To write contact sheets for each young person and a handover record at the end of the shift
• To promote independence/life skills, working though independence booklet, completing key-work sessions and completing all relevant paperwork
• Multi-agency working – liaise with all professionals involved with the young people
• To demonstrate understanding and awareness of The Rhema Projects equal opportunity policy and be able to put this into practice in a working environment
• To contribute to the protection of individuals from abuse, adhering to safeguarding legislation
• To attend meetings to contribute to the effectiveness of support delivery
• To undertake any training required to perform the role more effectively, acknowledging any deficits in practice or knowledge and identifying any training needs
WORKING RELATIONSHIPS
The Rhema Projects Limited (TRP) staff and young people
OTHER
This is not meant to be an exhaustive list; the job holder may be required to undertake such other duties as management may from time to time reasonable require.
CONFIDENTIALITY
Attention is drawn to the confidential aspects of this job and your personal responsibility and liability under the Data Protection Act 1998. Matters of a confidential nature, including information relating to young people or staff, must not under any circumstances be divulged to any unauthorised person. Breaches in confidence will result in disciplinary action, which may result in dismissal. In exceptional circumstances this could result in a prosecution for an offence of action for civil damages under the Data Protections Act 1998.
REVIEW
These guidelines are provided to assist in the performance of the contract but are not a firm condition of the contract. This job description will be reviewed as necessary to meet the needs of the service in consultation with the post holder.
APPRAISAL
TRP operates a system of individual performance review/appraisal for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service needs.
CODE OF CONDUCT FOR PROFESSIONAL GROUP
All members of staff are required to work in accordance with their professional group’s code of conduct if they have one. This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
CONFLICT OFINTEREST
You may not without the consent of TRP engage in any outside employment. You must declare to the operations manager all private interests, which could potentially result in personal gain because of your employment position within TRP. Interests that might appear to be in conflict should also be declared.
DISCLOSURE AND BARRING SERVICE
It is a requirement of this position that a DBS at the enhanced level is undertaken.
GENERAL RESPONSIBILITIES
• Company policies and procedure - To adhere to TRP agreed policies and procedures.
• Confidentiality - To protect the confidentiality of information relating to TRP young people and Staff
• Quality - To provide a quality service.
• Health and Safety -To share responsibility for abiding by Health and Safety policies and regulations.
• Lone Working - You may have to work alone, and therefore you are required to adhere to the relevant lone working policy.
• Risk Management - All members of staff have a responsibility to report all accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.
The Rhema Projects Limited retains the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary between locations and according to business necessity.