Parts Advisor
| Posting date: | 24 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 24 May 2024 |
| Location: | Altrincham, Greater Manchester |
| Remote working: | On-site only |
| Company: | Gunn JCB Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Job Description
Are you a parts advisor with experience, looking for the next step in your career ? Would you consider yourself a motivated, enthusiastic person with a keen eye for detail who will go the extra mile to get the job done? Are you looking for an opportunity to join an outstanding and prestigious organisation?
Are you looking for an opportunity that provides both challenges and rewards? Then look no further.
Due to continued expansion, we are currently seeking to recruit a Parts advisor based from our Altrincham Depot.
We are a small close-knit team that supports each other like a family. As a parts operative, you will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.
Our rewards often come in the form of the satisfaction that doing the job well brings.
We are looking for a well-motivated individual with a desire to exceed our customers’ expectations in every way to work as part of an experienced and dedicated team.
About the Role.
As a Parts operative, your main duties would include:
Dealing with incoming customers via phone, email and face to face, to find out there requirements.
Checking and sorting incoming and outgoing orders.
Working with service colleagues to arrange parts deliveries
Managing stock.
Picking and packing orders for both internal and external customers.
Liaising with our engineers who support our customers all over the country.
Detailed training will be given by your colleagues and our specialised training team who have recently developed a bespoke training programme for our parts staff. This includes familiarisation sessions with the wide range of plant machinery that we provide and support, as well as some technical instruction to improve your understanding of how this equipment works.
This Parts advisor position is a great opportunity for someone who is able to work independently. Once you have gained an understanding of our processes and procedures, you will be supported in developing this aspect of our parts business further, working closely with management to achieve the best standards of service in the industry.
If you have experience in parts, stock management, customer service, construction, plant, plant machinery, agriculture, JCB or as a parts advisor or warehouse operative, we want to hear from you. Apply today!
Benefits
21 days paid holiday plus bank holidays
All additional hours are paid at an overtime rate (time and a half)
Company pension scheme
Bonus scheme after a qualifying period
Essential Skills
Previous experience in a warehouse environment
Full driving licence
Excellent communication skills
Flexible, customer-focused with good interpersonal skills
Highly self-motivated 'can-do' attitude
Ability to work on initiative
Strives for excellence
Desired Skills
Some automotive or other mechanical experience
Stock management skills and an understanding of obsolescence
Join our team as a warehouse operative. Take the first step - apply today!
About Company
Gunn JCB is the main dealer for JCB construction and industrial machinery.
In 1890, Gunn JCB was established by the Gunn brothers. In 1958, we were proud to become one of the first JCB dealers and we are now one of the largest and most successful JCB dealers in the world.
The customer is at the heart of what we do, and we pride ourselves on our high level of customer service, individual attention, care, and quality products that we offer to our customers. From our Sales team to our Aftermarket team, everyone plays an equal part in making sure that the most integral part of our business is looked after properly.
Are you a parts advisor with experience, looking for the next step in your career ? Would you consider yourself a motivated, enthusiastic person with a keen eye for detail who will go the extra mile to get the job done? Are you looking for an opportunity to join an outstanding and prestigious organisation?
Are you looking for an opportunity that provides both challenges and rewards? Then look no further.
Due to continued expansion, we are currently seeking to recruit a Parts advisor based from our Altrincham Depot.
We are a small close-knit team that supports each other like a family. As a parts operative, you will enjoy working closely alongside your experienced colleagues to deliver and maintain the highest levels of customer satisfaction that the industry has to offer.
Our rewards often come in the form of the satisfaction that doing the job well brings.
We are looking for a well-motivated individual with a desire to exceed our customers’ expectations in every way to work as part of an experienced and dedicated team.
About the Role.
As a Parts operative, your main duties would include:
Dealing with incoming customers via phone, email and face to face, to find out there requirements.
Checking and sorting incoming and outgoing orders.
Working with service colleagues to arrange parts deliveries
Managing stock.
Picking and packing orders for both internal and external customers.
Liaising with our engineers who support our customers all over the country.
Detailed training will be given by your colleagues and our specialised training team who have recently developed a bespoke training programme for our parts staff. This includes familiarisation sessions with the wide range of plant machinery that we provide and support, as well as some technical instruction to improve your understanding of how this equipment works.
This Parts advisor position is a great opportunity for someone who is able to work independently. Once you have gained an understanding of our processes and procedures, you will be supported in developing this aspect of our parts business further, working closely with management to achieve the best standards of service in the industry.
If you have experience in parts, stock management, customer service, construction, plant, plant machinery, agriculture, JCB or as a parts advisor or warehouse operative, we want to hear from you. Apply today!
Benefits
21 days paid holiday plus bank holidays
All additional hours are paid at an overtime rate (time and a half)
Company pension scheme
Bonus scheme after a qualifying period
Essential Skills
Previous experience in a warehouse environment
Full driving licence
Excellent communication skills
Flexible, customer-focused with good interpersonal skills
Highly self-motivated 'can-do' attitude
Ability to work on initiative
Strives for excellence
Desired Skills
Some automotive or other mechanical experience
Stock management skills and an understanding of obsolescence
Join our team as a warehouse operative. Take the first step - apply today!
About Company
Gunn JCB is the main dealer for JCB construction and industrial machinery.
In 1890, Gunn JCB was established by the Gunn brothers. In 1958, we were proud to become one of the first JCB dealers and we are now one of the largest and most successful JCB dealers in the world.
The customer is at the heart of what we do, and we pride ourselves on our high level of customer service, individual attention, care, and quality products that we offer to our customers. From our Sales team to our Aftermarket team, everyone plays an equal part in making sure that the most integral part of our business is looked after properly.