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Business Insight Manager

Job details
Posting date: 23 April 2024
Salary: Not specified
Additional salary information: £50000-60000 per annum
Hours: Full time
Closing date: 30 April 2024
Location: London, SW1E 5JL
Company: Serco Limited
Job type: Permanent
Job reference: 293610-42436100

Summary

Serco’s purpose is to impact a better future
- we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.
Business Insight Manager Hybrid – Attached to LondonFull Time, Permanent Salary
- Up to £60,000 (dependent on experience)
Here at Serco, we are seeking an ambitious Business Insight Manager to collaborate closely with the Chief of Staff & External Affairs to support the UK & Europe Chief Executive and Leadership Team in all business matters.

Your primary objective will be to support the efficiency and productivity of the Division by providing timely information, insightful analysis, and task management with a focus on strategic objectives. Your role will involve rapid data analysis, project delivery and fostering strong relationships with internal and external stakeholders at a senior level.
As part of this you’ll:


- Strategically manage impact in collaboration with the Chief of Staff, focusing on long-term objectives and priority setting.
- Ensure the Executive Leadership Team is equipped with up-to-date business data, analysis, and insight, prioritising critical areas of the business.
- Lead and execute specific projects on behalf of the division, organising and prioritising necessary information.
- Provide oversight on critical business projects and initiatives, conducting research, benchmarking, and analysis to inform decision-making.
- Support business reporting by owning internal information flows and reporting.
- Review communications for the CEO, including drafting reports, presentations, and memos.
- Support the delivery of Serco’s UK Government Affairs and ESG strategies, identifying opportunities for stakeholder engagement to enhance reputation.

What you’ll need to do the role:


- Proven success in a project management role, including budget management.
- A nimble business mind with a focus on generating creative solutions.
- Tenacious self-starter with the ability to challenge senior leaders.
- Strong communication skills, capable of building relationships and influencing outcomes at all organisational levels.
- Versatile and productivity-oriented, capable of working independently or as part of a team.


Why Serco:

Serco’s purpose is to impact a better future
- we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.
What we offer:


- Company car
- Bonus scheme – 5% on target, 10% exceeding targets
- Private healthcare
- Flexible working considered
- Pension – 6%
- A company passionate about diversity and inclusion
- Growth and development opportunities – Serco will support with a range of qualifications
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- A Serco benefits portal offering a wide range discounts for major high street brands in Retail, Leisure & Hospitality
- Up to 25 days annual leave plus bank holidays, with the option to purchase more
- Life assurance



About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply
Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.