Assistant Service Manager - Cardiology | Guy's and St Thomas' NHS Foundation Trust
| Posting date: | 23 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £34,089 - £41,498 per annum (incl. of HCAA) |
| Hours: | Full time |
| Closing date: | 23 May 2024 |
| Location: | London, SE1 7EU |
| Company: | Guys and St Thomas NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6188921/196-COF10189-S |
Summary
An exciting opportunity has arisen within the GSTT Cardiology Bexley, Rapid Access Chest Pain Service and Community Hypertension. We are seeking a dedicated and pro-active Assistant Service Manager.
The post holder must be a strong leader who will act as the key liaison between our administrative teams and the doctors, nurses, managers and patients they support. Experience of supervising staff is essential, as is a commitment to excellent operational performance and a positive, supportive culture for all of our team members.
There will be an expectation to visit all community sites once a week for oversight. The community service is a complex sub-speciality within Cardiovascular due to the nature of working with third party companies to conduct diagnostics, track patients and liaise with all stakeholders. It is paramount that the post holder will be confident and dedicated to managing 3 services which require high level of attention and prioritisation skills.
Interviews are provisionally arranged for 17 May 2024 (though could be subject to change).
• Support the Clinical Leads and Service Managers in managing various sections of service; this will require working autonomously to understanding & drive operating targets, budget controls, and relevant HR management.
• Ensure effective processes and procedures are in place to monitor and track performance against agreed targets within the service that may be performance related.
• Problem solve all day to day management issues organising and reallocating work where situations change due to variations to the work load and staffing availability.
• Manage the analysis of data so consultants and registrars have access to timely and accurate information on all key performance indicators.
• Plan and organise the relevant administrators within the department, setting the goals of the team in order to fit in with the demands of the consultants' timetables.
• Exercise delegated authority on behalf of the Service Managers to resolve day-to-day management issues within the service.
• Responding to PALS queries and patient concerns.
Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
This advert closes on Monday 29 Apr 2024