Senior Communications Officer
| Posting date: | 23 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £35,392 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 23 May 2024 |
| Location: | Wigan, WN1 2NN |
| Company: | Wrightington, Wigan & Leigh NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6158717/302-24-6158717CPR |
Summary
A Vacancy at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust.
If you are the type of person who thrives working in a fast-paced environment where no two days are the same, then the position of Senior Communications Officer could be perfect for you. We are seeking someone to be part of our multi-talented and forward-thinking Communications team. The successful candidates will join a dynamic team, crowned winners in the NHS Communicate Awards 2022 for Board Commitment to Communications.
You will bring strategic thinking to deliver effective communications outputs for internal and external audiences, using a broad range of skills and the ability to write engaging and well-structured copy for a range of publications, possess strong interpersonal skills and be able to contribute meaningfully to communications discussions, and identify communication requirements through relationships you build with internal stakeholders at all levels in the organisation.
You will be able to understand the bigger picture, clearly explain complex issues to a variety of stakeholders, be adept developing impactful key messages and have the confidence to provide constructive challenge where needed.
This post will suit individuals who have great attention to detail in their work, are highly organised, flexible, and able to work under pressure and to tight deadlines
Please note that although this role is fixed term, there is a possibility it may become permanent in the future.
To oversee all internal communication channels including written communications, internal briefings, multimedia activity, and the Trust intranet.
Plan, implement and measure internal and external campaigns.
Respond to media enquiries, brief journalists, write press releases, internal and external material.
Advise senior managers and directors on the course of action to take with the media, how to approach media interviews, and the most appropriate internal communications approach.
The successful candidate will be educated to degree level in an appropriate specialist discipline or have relevant experience in public relations, journalism or within an in-house communications team setting. There may be occasional weekend and evening work.
Choose Well – Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Internal and External Communications
To act as first port of call for enquiries to the Trust from the media on a wide range of issues relating to the Trust.
• Deputise for the Head of Communications as
• Work with the Head of Communications and the team to manage the Trust’s media relations service, responding in a timely and accurate manner to journalist, briefing journalists on sensitive and contentious issues and providing support to the Head of Communications and assistance to other staff in responding to media requests.
• Make daily decisions under pressure on media
• To maintain the public confidence of stakeholders, by responding in a timely, accurate and effective manner to negative news or events.
• Advise senior managers and directors on the course of action to take with the media and how to approach media interviews.
• Maintain the good reputation of the organisation by identifying, researching and writing regular good news stories for the local, regional, ‘trade/professional’ and national
• Provide accurate monthly media monitoring and reporting, and daily communications
• Enhance the profile of Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust for staff, patients, and the public through clear and measurable communications strategies and campaigns.
• Commission, write, edit, proof-read, co-ordinate and manage complex publications and channels including press releases and statements, e-communications, external and internal newsletters, stakeholder updates and other corporate materials.
• To oversee all internal communication channels including but not limited to WWL News, Leaders’ Forum, Townhall Event (all staff), Chief Executive updates and global emails ensuring consistency of message and quality of communication.
• To assist the Head of Communications or act as lead on corporate events such as official openings, stakeholder and promotional events including VIP visits.
• Measure, review and advise on existing internal and external communications channels and processes and develop recommendations for improvements.
• Support award submissions by the Trust, individual staff members and
• Maintain and update the Trust’s social media
• Work closely with the Patient Engagement team and Staff Engagement team to ensure effective management and synchronisation of the internal and external message.
• Maintain good stakeholder relationships and engagement using a variety of communications methods across the sectors locally, regionally, and
• Be responsible for leading on internal and external communications
• Undertake other duties, which are consistent with the post, as directed by the Head of Communications
Intranet, Internet and multi-media
• Responsible for writing content for web pages as
• To manage the operational delivery of the trust intranet and internet, responsible for ensuring that information is relevant, easy to access and up to date.
• To ensure that all staff can access the Intranet both in work and from their mobile device via the APP.
• Facilitate other departments to manage their intranet and internet content whilst ensuring consistent messaging, quality control and continued interest.
• Provides basic support to other team members with regard to photography, graphics and multimedia
This advert closes on Sunday 28 Apr 2024
If you are the type of person who thrives working in a fast-paced environment where no two days are the same, then the position of Senior Communications Officer could be perfect for you. We are seeking someone to be part of our multi-talented and forward-thinking Communications team. The successful candidates will join a dynamic team, crowned winners in the NHS Communicate Awards 2022 for Board Commitment to Communications.
You will bring strategic thinking to deliver effective communications outputs for internal and external audiences, using a broad range of skills and the ability to write engaging and well-structured copy for a range of publications, possess strong interpersonal skills and be able to contribute meaningfully to communications discussions, and identify communication requirements through relationships you build with internal stakeholders at all levels in the organisation.
You will be able to understand the bigger picture, clearly explain complex issues to a variety of stakeholders, be adept developing impactful key messages and have the confidence to provide constructive challenge where needed.
This post will suit individuals who have great attention to detail in their work, are highly organised, flexible, and able to work under pressure and to tight deadlines
Please note that although this role is fixed term, there is a possibility it may become permanent in the future.
To oversee all internal communication channels including written communications, internal briefings, multimedia activity, and the Trust intranet.
Plan, implement and measure internal and external campaigns.
Respond to media enquiries, brief journalists, write press releases, internal and external material.
Advise senior managers and directors on the course of action to take with the media, how to approach media interviews, and the most appropriate internal communications approach.
The successful candidate will be educated to degree level in an appropriate specialist discipline or have relevant experience in public relations, journalism or within an in-house communications team setting. There may be occasional weekend and evening work.
Choose Well – Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Internal and External Communications
To act as first port of call for enquiries to the Trust from the media on a wide range of issues relating to the Trust.
• Deputise for the Head of Communications as
• Work with the Head of Communications and the team to manage the Trust’s media relations service, responding in a timely and accurate manner to journalist, briefing journalists on sensitive and contentious issues and providing support to the Head of Communications and assistance to other staff in responding to media requests.
• Make daily decisions under pressure on media
• To maintain the public confidence of stakeholders, by responding in a timely, accurate and effective manner to negative news or events.
• Advise senior managers and directors on the course of action to take with the media and how to approach media interviews.
• Maintain the good reputation of the organisation by identifying, researching and writing regular good news stories for the local, regional, ‘trade/professional’ and national
• Provide accurate monthly media monitoring and reporting, and daily communications
• Enhance the profile of Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust for staff, patients, and the public through clear and measurable communications strategies and campaigns.
• Commission, write, edit, proof-read, co-ordinate and manage complex publications and channels including press releases and statements, e-communications, external and internal newsletters, stakeholder updates and other corporate materials.
• To oversee all internal communication channels including but not limited to WWL News, Leaders’ Forum, Townhall Event (all staff), Chief Executive updates and global emails ensuring consistency of message and quality of communication.
• To assist the Head of Communications or act as lead on corporate events such as official openings, stakeholder and promotional events including VIP visits.
• Measure, review and advise on existing internal and external communications channels and processes and develop recommendations for improvements.
• Support award submissions by the Trust, individual staff members and
• Maintain and update the Trust’s social media
• Work closely with the Patient Engagement team and Staff Engagement team to ensure effective management and synchronisation of the internal and external message.
• Maintain good stakeholder relationships and engagement using a variety of communications methods across the sectors locally, regionally, and
• Be responsible for leading on internal and external communications
• Undertake other duties, which are consistent with the post, as directed by the Head of Communications
Intranet, Internet and multi-media
• Responsible for writing content for web pages as
• To manage the operational delivery of the trust intranet and internet, responsible for ensuring that information is relevant, easy to access and up to date.
• To ensure that all staff can access the Intranet both in work and from their mobile device via the APP.
• Facilitate other departments to manage their intranet and internet content whilst ensuring consistent messaging, quality control and continued interest.
• Provides basic support to other team members with regard to photography, graphics and multimedia
This advert closes on Sunday 28 Apr 2024