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Reception Coordinator | University College London Hospitals NHS Foundation Trust
| Dyddiad hysbysebu: | 23 Ebrill 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £30,279 - £33,116 Per annum inclusive of HCAS |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Mai 2024 |
| Lleoliad: | London, NW1 2BU |
| Cwmni: | University College London Hospital |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6252291/309-UCLH-3527-B |
Crynodeb
University College Hospital Macmillan Cancer Centre opened in April 2012 and provides a unique environment for specialist cancer care. Around 500 patients visit the Centre on a daily basis and we strive to deliver a world class service to every one of our visitors.
The reception coordinator is responsible for a number of administrative tasks to support the smooth running of the UCLH Macmillan Cancer Centre Daycare services. Good organisation skills and administrative experience are essential
You will be required to be proficient in using Microsoft Office and have experience of using EPIC or similar IT system.
The role includes covering administrative duties across Macmillan Outpatient being a fast learner and highly adaptable to different environments is essential.
This post holder will need to work a shift pattern between the hours of 08:00-20:00. The post holder will be expected to work flexibly, rotating throughout the outpatient department.
The role will have both front of house and office based elements. The successful candidate, therefore, must have excellent customer service and communication skills, a high degree of empathy, diplomacy and integrity. You will be required to demonstrate sensitivity, an awareness of patients’ needs and a commitment to improving the patient experience.
As a member of our team, you will have high personal and professional standards and will seek to support those around you to deliver high quality services.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
This advert closes on Tuesday 30 Apr 2024
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