Medical Support Secretary | Walsall Healthcare NHS Trust
| Posting date: | 23 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 Per Annum |
| Hours: | Part time |
| Closing date: | 23 May 2024 |
| Location: | Walsall, WS2 9PS |
| Company: | Walsall Healthcare NHS Trust |
| Job type: | Permanent |
| Job reference: | 6170654/407-SURGERY-6170654 |
Summary
An exciting opportunity has arisen for a Medical Support Secretary to support with the day to day running of the General Surgery Care Group. The expectation of role is to work across multiple teams and to provide a professional efficient and effective secretarial support service to support the smooth running of the team.
Your should have out-standing and proven customer services skills or worked in a busy customer care focused environment. You will need to be able to work in a calm, logical and methodical way but also be able to multi-task due to on-going service demands. You must possess effective communication skills, able to work well under pressure and be a key team player
Provide secretarial support relating to office procedures including photocopying, filing, faxing, ordering and tracking medical records, dealing with incoming and outgoing post as required.
Use multiple systems to carry out work including Microsoft Office products
To deal with all enquiries in an efficient, polite and courteous manner providing a caring, compassionate, helpful service to patients, other health care professionals and the general public
Receive and handling of internal telephone calls accordingly, actioning appropriately, liaising with other departments and other healthcare professionals across the organisation to support the patient experience
Walsall Healthcare NHS Trust are recommended by colleagues as a place to work which is supported by the Trust values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce
RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM
Key Areas of Responsibility will include:
1. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.
2. Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.
3. To use electronic data systems to make patient appointments under the supervision of Medical Secretaries.
Maintain, collate and compile data/information from appropriate IT packages i.e. Careflow, Fusion etc. in a prompt and efficient manner
This advert closes on Tuesday 7 May 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.