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Administration Assistant | Mersey Care NHS Foundation Trust

Job details
Posting date: 22 April 2024
Salary: Not specified
Additional salary information: £22,383 per annum pro rata
Hours: Full time
Closing date: 22 May 2024
Location: St Helens,, WA9 3DE
Company: Mersey Care NHS Foundation Trust
Job type: Permanent
Job reference: 6237774/350-COM6237774

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Summary


We have an exciting opportunity to appoint a permanent Administration Assistant to support our Paediatric Speech and Language Team in St Helens on a full time basis.



To provide an efficient and effective clerical service to the multi-disciplinary team and act as first point of contact for all telephone and reception enquiries, ensuring that messages are forwarded to the appropriate persons and visitors are welcomed to the department.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Provide an effective clerical service to support the team, including photocopying, typing, data input, and maintenance of an effective filing and retrieval system.

Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring accurate information is communicated as and when required.

Responsibility, in conjunction with other administrative staff, for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records.

Ensure appropriate records are maintained as directed by Line Manager.

Contribute to the ordering of stationery supplies and associated procedures.

Contribute to the processing of all incoming and outgoing mail.

Participate in the provision of cover and support to colleagues as required.

Participate in the local induction process for new staff.

Participate in serious untoward incident investigations/reviews as required.

Support individual's equality, diversity and rights.

Participate in patient and public involvement activities.

Please refer to attached Job Description for full list of duties and responsibilities.


This advert closes on Wednesday 1 May 2024

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