Contractor Escort Supervisor
| Posting date: | 22 April 2024 |
|---|---|
| Salary: | £25,147.00 to £27,596.00 per year |
| Additional salary information: | £25147.00 - £27596.00 a year |
| Hours: | Full time |
| Closing date: | 12 May 2024 |
| Location: | Middlesbrough, TS4 3AF |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9346-24-0829 |
Summary
Responsible for ensuring Estates staff provide safe and high-quality Contractor Escort provision for Estates maintenance staff, contractors, visitors and others on a consistent basis. Responsible for ensuring that the Contractor Escort staff provide a welcoming and efficient service to Estates maintenance staff, contractors, visitors and others. Whilst undertaking supervisory duties, you will also be deployed to escort contractors, workmen and services engineers to their place of work including Secure Inpatient Service area and remain with them for the duration of the work period. Will ensure the safety of tools and materials within the place of work including secure areas and will have a full working knowledge of the hospitals Security Regulations governing the conduct of all contractors, workmen and service engineers. You will be expected to work in clinical environments such as on wards but contact with patients would be considered as incidental. Maintain all hospital security requirements to such duties, inclusive of tool checks before the commencement of work and at the cessation of work. Communicates in a way which recognises differences and ensures that people feel included and their individual communication needs are met. Communicates with own staff and staff from other departments (e.g. Estates Officers, maintenance, ward staff etc.) on day to day matters. Resolves issues with staff, contractors, visitors, clinical colleagues, management and others in a professional manner. Deals with sensitive staff issues in a private and confidential manner and escalate as appropriate. Investigates day to day problems raised by own staff and others and considers available options to provide a resolution in a timely manner. Uses judgement in routine situations e.g. planning the rota, authorising leave, authorising orders, resolving discrepancies etc. and allocation of Contractor Escorts to the appropriate contractor, visitor, staff member or maintenance crafts person. Uses Microsoft Office applications. Uses Trust systems as appropriate e.g. Cardea, Datix, ESR etc. Additional contact details :- Gary Major Senior Estates Officer gary.major1@nhs.net