CallEEAST Dispatcher (2 Yr Fixed term)
| Posting date: | 22 April 2024 |
|---|---|
| Salary: | £22,816.00 to £24,336.00 per year |
| Additional salary information: | £22816.00 - £24336.00 a year |
| Hours: | Full time |
| Closing date: | 05 May 2024 |
| Location: | Norwich, NR7 0HR |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9247-24-0237 |
Summary
The role of a CallEEAST Call Handler/dispatcher is to provide basic and accurate assistance and call handling service, inputting the demographics and necessary detail in to the bespoke software. Ensuring that call are dispatched appropriately to relevant on call person, keeping track of mobile units and ensuring that cases are passed to them in a timely manner. Follow all protocols as laid down by the customers. The position requires interaction not only with the public but with other healthcare professionals, emergency services and community organisations