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Food & Beverage Team Leader

Job details
Posting date: 22 April 2024
Salary: £11.88 per hour
Hours: Part time
Closing date: 05 May 2024
Location: S44 5QJ
Remote working: On-site only
Company: National Trust
Job type: Contract
Job reference: IRC151389

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Summary

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

We’re looking for a Food and Beverage Team Leader to join us at Hardwick Hall. Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job.

Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours: 20 hours per week (part time), working 4 x 5 hour shifts per week. Regular weekend working is required, at least 1 weekend day per week, as well as weekdays and holidays. Shifts will be worked between 9am and 5.30pm.

Salary: £11.88 per hour (£23,166 per year pro rata).

Duration: Fixed-term contract until 6th January 2025.

Interview date: 3rd, 4th, 6th, 8th and 12th May 2024.

What it's like to work here
Reporting to the Food & Beverage Manager, you'll be based at Hardwick Hall (Chesterfield, Derbyshire, S44 5QJ), a spectacular Elizabethan house filled with rich furnishings and tapestries. The Hardwick Estate is open every day, as well as the house and grounds there is a shop selling locally sourced gifts, a second-hand bookshop and The Barn restaurant.

What you'll be doing
As a Team Leader, you’ll be giving day-to-day support to your team, to make sure they’re consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you’ll need to be adaptable.

Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive ‘can-do’ attitude and your desire to provide an outstanding service.

Using your excellent eye for detail, you’ll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.

You’ll also be supervising the induction and training of colleagues, to help build a team that’s dedicated to great service and to giving people a day to remember.

We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.

Please also read the full role profile, available on our website.

Who we're looking for
No experience is needed, but we’d love to hear from you if you’re:
Friendly and adaptable, with a positive ‘can-do’ approach.
Enthusiastic and willing to learn.
A people person, who cares about communicating well and giving great service.
Aware of health and safety compliance.
A problem solver, who can lead and support a team every day.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Tax-free childcare scheme
Rental deposit loan scheme
Season ticket loan
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places

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